
AI Evaluation Lead
elly • United States
Posted: July 17, 2026
Job Description
The Mission
The Role
What You’ll Do (The Day-to-Day)
- Define and validate the evaluation set: what cases we should be testing, whether coverage is sufficient across domains, and where the current framework has gaps.
- Analyze scoring results to identify highest-frequency case types, patterns in what is performing well versus poorly, and anomalies that warrant closer review.
- Assess whether current measures are detecting the right failure modes or whether new measures are needed.
- Review flagged cases and make judgment calls on what the results mean and what should be done about them, drawing on both data and domain knowledge.
- Own the criteria and calibration for when human review is triggered: defining what rises to that level, what does not, and ensuring the threshold stays well-calibrated as the platform scales.
- Partner with subject matter experts on cases that require deeper domain judgment, and incorporate their input into evaluation design.
- Ensure evaluation coverage keeps pace with new domain additions and model changes before they ship.
- Translate findings into specific, actionable recommendations for the AI/ML team on what needs to change in the system.
- Evolve the evaluation framework as the system grows, new domains are added, and user patterns shift.
What We’re Looking For
- Fluency with how LLM-based systems behave in production, including output variance, failure modes, and the limits of automated scoring.
- Ability to assess whether an eval framework is measuring the right things, not just whether it is running correctly.
- Comfortable working with behavioral and interaction data to surface patterns and quality signals.
- Familiarity with evaluation and observability tooling.
Backgrounds that tend to fit:
- Model evaluation or QA on a consumer-facing AI product, particularly in a regulated or high-stakes context.
- Model risk or validation with LLM or generative AI exposure.
- Data science or analytics with ownership of production AI system quality.
- Operations quality control built around AI- or ML-generated outputs.
- Financial services or fintech product roles where you developed both analytical depth and personal finance domain familiarity.
This is probably not the right role for you if:
- Your background is primarily in building models rather than evaluating what they produce
- Personal finance is entirely unfamiliar territory. You do not need to be an expert, but you need enough baseline literacy to assess whether advice is reasonable and to work productively with the SMEs who provide deeper domain judgment
- You are looking for a well-defined role with stable processes. The framework is in place but evolving it is a core part of the job
- You default to manual review rather than thinking systematically about what should be automated and what requires human judgment
How we work
Compensation
AI Interview
We expect a high volume of applications for this role. To help candidates showcase more than what's on their resume, you'll have the opportunity to complete an AI interview as part of the application process.
As an AI-first company, we embrace AI throughout the hiring process and are excited to meet candidates who are equally curious about and enthusiastic about the technology. This interview is your chance to demonstrate your experience, communication skills, and potential beyond your resume.
Additional Content
The Mission
The Role
What You’ll Do (The Day-to-Day)
- Define and validate the evaluation set: what cases we should be testing, whether coverage is sufficient across domains, and where the current framework has gaps.
- Analyze scoring results to identify highest-frequency case types, patterns in what is performing well versus poorly, and anomalies that warrant closer review.
- Assess whether current measures are detecting the right failure modes or whether new measures are needed.
- Review flagged cases and make judgment calls on what the results mean and what should be done about them, drawing on both data and domain knowledge.
- Own the criteria and calibration for when human review is triggered: defining what rises to that level, what does not, and ensuring the threshold stays well-calibrated as the platform scales.
- Partner with subject matter experts on cases that require deeper domain judgment, and incorporate their input into evaluation design.
- Ensure evaluation coverage keeps pace with new domain additions and model changes before they ship.
- Translate findings into specific, actionable recommendations for the AI/ML team on what needs to change in the system.
- Evolve the evaluation framework as the system grows, new domains are added, and user patterns shift.
What We’re Looking For
- Fluency with how LLM-based systems behave in production, including output variance, failure modes, and the limits of automated scoring.
- Ability to assess whether an eval framework is measuring the right things, not just whether it is running correctly.
- Comfortable working with behavioral and interaction data to surface patterns and quality signals.
- Familiarity with evaluation and observability tooling.
Backgrounds that tend to fit:
- Model evaluation or QA on a consumer-facing AI product, particularly in a regulated or high-stakes context.
- Model risk or validation with LLM or generative AI exposure.
- Data science or analytics with ownership of production AI system quality.
- Operations quality control built around AI- or ML-generated outputs.
- Financial services or fintech product roles where you developed both analytical depth and personal finance domain familiarity.
This is probably not the right role for you if:
- Your background is primarily in building models rather than evaluating what they produce
- Personal finance is entirely unfamiliar territory. You do not need to be an expert, but you need enough baseline literacy to assess whether advice is reasonable and to work productively with the SMEs who provide deeper domain judgment
- You are looking for a well-defined role with stable processes. The framework is in place but evolving it is a core part of the job
- You default to manual review rather than thinking systematically about what should be automated and what requires human judgment
How we work
Compensation
AI Interview
We expect a high volume of applications for this role. To help candidates showcase more than what's on their resume, you'll have the opportunity to complete an AI interview as part of the application process.
As an AI-first company, we embrace AI throughout the hiring process and are excited to meet candidates who are equally curious about and enthusiastic about the technology. This interview is your chance to demonstrate your experience, communication skills, and potential beyond your resume.