Business Analyst

Job Role : Business Analyst 
Job Mode :  Hybrid
Location: Delhi / NCR 

Job Summary
We are looking for experienced Business Analysts with strong Insurance Domain expertise and deep knowledge of Canadian and North American insurance operations. The individual will drive business transformation initiatives across process improvement, customer experience, digital transformation, automation, and AI solutions while partnering with business and technology stakeholders.

Key Responsibilities:

-Act as an SME for insurance operations across Canada and North America.
-Analyze business processes and identify transformation opportunities.
-Gather and document business requirements and recommend process improvements.
-Drive initiatives related to digital transformation, automation, analytics, and AI.
-Support end-to-end project delivery, governance, and value realization.
-Collaborate with senior stakeholders to define priorities and drive business outcomes.

Required Skills:

-Strong Insurance Domain knowledge (Canada/North America Mandatory)
-Business Analysis and Process Mapping
-Process Re-engineering & Transformation
-Digital Transformation and Automation
-Generative AI / AI-driven solutions
-Stakeholder Management and Consulting
-Excellent analytical and communication skills

Qualification:

-Bachelor's degree in Business, Finance, Insurance, Technology, or related field.
-Relevant certifications in Business Analysis, Agile, Insurance, or Process Excellence will be an added advantage.

Additional Information:

-This is Hybrid Model working in Delhi/NCR
-Candidates are expecting to travel to client location.