Collections Agent (Fully Remote)
Webafrica • South Africa
Posted: May 18, 2026
Job Description
Are you precise to a fault? Do out-of-date accounts make you twitch? Are you a number-savvy perfectionist with great people skills?
We have just the job for you.
Webafrica is on the hunt for a collections agent with a hawk-eye for detail, a flair for finance, and a gift for collections and credit control.
Is this you? Yes? Then get in touch!
We are waiting!
Are you precise to a fault? Do out-of-date accounts make you twitch? Are you a number-savvy perfectionist with great people skills?We have just the job for you.Webafrica is on the hunt for a collections agent with a hawk-eye for detail, a flair for fin...Minimum Requirements
- Matric
- Basic understanding of delinquent accounts and hand overs to legal
- MS Office Skills - (intermediate)
- Previous collections experience within an ISP environment (will be an advantage)
- 3 Year call centre experience
- 2-5 Year credit control experience
- Financial Transactions knowledge (basic credits and debits, understanding of overdue/due/total balances)
- Basic understanding of a debtor's age analysis
- PREFERENCE WILL BE GIVEN TO CANDIDATES WITH A FIBRE INTERNET CONNECTION AT HOME
Ideal requirements
- Credit Management (advantageous)
- National Credit Agreements Act (advantageous)
Key competencies
- Excellent verbal and written communication skills
- Customer focused and brand aware
- Ability to learn continuously
- Strong administrative skills
- Time Management Skills
- Negotiation Skills
- Discipline/respect for confidentiality
- Excellent analytical abilities
- Attention to detail
- Deadline driven
- Customer service orientated
Key Performance Areas (KPA’s) (specific duties)
- Daily collections on overdue and delinquent accounts
- Collecting via telephone, email and sms
- Manage payment arrangements
- Allocations of payments
- Suspending of respective clients in line with terms offered
- Preparation of delinquent accounts list
- Management of ‘final notice’ process
- Listing of delinquent accounts with credit bureau
- Reporting on delinquent book
- Ad-hoc reporting and reconciliations
The position includes but is not limited to the above KPA’s
Additional Content
Are you precise to a fault? Do out-of-date accounts make you twitch? Are you a number-savvy perfectionist with great people skills?
We have just the job for you.
Webafrica is on the hunt for a collections agent with a hawk-eye for detail, a flair for finance, and a gift for collections and credit control.
Is this you? Yes? Then get in touch!
We are waiting!
Are you precise to a fault? Do out-of-date accounts make you twitch? Are you a number-savvy perfectionist with great people skills?We have just the job for you.Webafrica is on the hunt for a collections agent with a hawk-eye for detail, a flair for fin...Minimum Requirements
- Matric
- Basic understanding of delinquent accounts and hand overs to legal
- MS Office Skills - (intermediate)
- Previous collections experience within an ISP environment (will be an advantage)
- 3 Year call centre experience
- 2-5 Year credit control experience
- Financial Transactions knowledge (basic credits and debits, understanding of overdue/due/total balances)
- Basic understanding of a debtor's age analysis
- PREFERENCE WILL BE GIVEN TO CANDIDATES WITH A FIBRE INTERNET CONNECTION AT HOME
Ideal requirements
- Credit Management (advantageous)
- National Credit Agreements Act (advantageous)
Key competencies
- Excellent verbal and written communication skills
- Customer focused and brand aware
- Ability to learn continuously
- Strong administrative skills
- Time Management Skills
- Negotiation Skills
- Discipline/respect for confidentiality
- Excellent analytical abilities
- Attention to detail
- Deadline driven
- Customer service orientated
Key Performance Areas (KPA’s) (specific duties)
- Daily collections on overdue and delinquent accounts
- Collecting via telephone, email and sms
- Manage payment arrangements
- Allocations of payments
- Suspending of respective clients in line with terms offered
- Preparation of delinquent accounts list
- Management of ‘final notice’ process
- Listing of delinquent accounts with credit bureau
- Reporting on delinquent book
- Ad-hoc reporting and reconciliations
The position includes but is not limited to the above KPA’s