Commercial Excellence & Planning Manager

Job Description

• 🪐 Discover our galaxy Join the Future of Work ! Malt is Europe's leading freelance marketplace, connecting over 1,000,000 talented freelancers with 100,000+ companies. Founded in 2013, we're transforming how work gets done through our tech-powered, human-centered platform. What makes us different: A diverse team of 600 Malters across 6 European countries A culture that champions equality (50% of our Comex are women) and inclusive growth Backed by top investors including ISAI, Serena Capital, Eurazeo Growth, Goldman Sachs, and BPI A mission to give everyone the freedom to work differently Ready to help shape the future of work? Your next chapter starts here! 🪐 At Malt we believe that Ambition is the Way, so all lists of missions and responsibilities are non-exhaustive. Explore your future career 🔭 As our new Commercial Excellence & Planning Manager, you will own the master plan for all change initiatives within the commercial organization. Joining our Commercial Enablement team, you will navigate a complex web of people, process, and tool updates to ensure they are delivered in sync across the company. Your mission is to provide the strategic oversight and governance needed to turn high-level vision into operational reality. You will play a vital role in smoothing out transitions and implementing the various projects that drive our commercial organization forward.
• Key responsibilities ✨ Own and maintain the centralized commercial change roadmap, ensuring total alignment across all concerned functions and departments. Design and lead steering committees, producing executive-level reports on risks, blockers, and key decisions for the CRO. Align project timelines and track critical milestones to ensure complex changes are delivered without disrupting sales flow. Liaise with cross-functional departments like Ops, Marketing, Finance, and HR to manage interdependencies. Define commercial "Success Metrics" and KPIs to measure the transformation's impact on business performance and revenue. Proactively identify bottlenecks or resource conflicts and propose structural solutions to the leadership team. Manage the "intake point" for ad-hoc change requests coming from other departments into the commercial org.
• About you 🧑‍🚀 High-level education, ideally in Business Management, Project Management, or a related field. 3+ years of experience in hands-on commercial project management or change management related to a go-to-market organisation, preferably in a fast-paced sales environment. Fluency in English is mandatory, as this role requires aligning change initiatives across the entire Malt organization. Strong command of project management methodologies to track milestones and ensure on-time delivery of business initiatives. Excellent interpersonal skills, with a proven ability to gather feedback and address resistance from the field quickly. Business acumen to connect transformation milestones directly to P&L impacts and revenue targets.
• How to join the mission? 🚀 First call with Agathe, our Talent Acquisition Lead, to better understand your background, aspirations, and answer any questions you may have. (30-45 minutes) Interview with your future manager, Matthieu, to delve into your experience and the specifics of the role. (45-60 minutes) Case study in order to assess your technical skills in project planning and process optimization. Final interview with a C-level executive to discuss Malt’s long-term vision and how you fit into our strategic growth.
• Life on planet Malt is the perfect space to thrive personally and professionally 💫 🤝 Onboarding: Before easing into your new role, you’ll spend your first week learning about our culture, products, and services with other onboardees at our office in Paris. 💻 Remote work: Hybrid remote policy - 3 days office / 2 days home-office. 🏖️ Annual leave: 30 days/year. 📆 Sabbatical: 1 month paid sabbatical once you've been with Malt for 3 years. 📈 Stock options: Every Malter is entitled to stock options. 🩺 Private health insurance: Rewarded for healthy living by our UK provider Bupa. 🚴 Cycle to work scheme: Save on a bike and equipment. 🚊 Season ticket loan: Save on public transport. 💸 Pension: Malt contributes 5% through Aviva. 🐶 Dog friendly office: In the heart of London! 📚 Free books: If you’re interested in learning more about any topic relevant to your career, just tell us the books you’d like to read, and we’ll order them for you—without any questions asked or approval processes to follow. Ready? Get your ticket to Malt 🪐 At Malt, we are committed to fostering an inclusive and diverse workplace. We recruit based on skills, experience, and potential, without any form of discrimination related to age, gender, sexual orientation, ethnicity, religion, or disability. Our mission is to create a work environment where everyone feels valued, respected, and safe to thrive. Your profile may be subject to background screening. For more information see our candidate privacy policy.
• We believe people hire people. While we use AI to help our team manage the high volume of applications we receive, it never replaces our personal touch. Think of AI as our administrative assistant—it helps us stay organized, but all final decisions are made by our Talent Acquisition team members who look for the unique value you bring.
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