Croatian Speaking Customer Agent - Work In Greece - Fully Paid Relocation
Mercier Consultancy Group • Split, Split-Dalmatia County, Croatia • Zagreb, Grad Zagreb, Croatia
Posted: April 13, 2026
Job Description
Mercier Consultancy MD is excited to offer a Croatian Speaking Customer Agent position based in Greece, featuring a fully paid relocation package. This is a fantastic opportunity for professionals fluent in Croatian looking to develop their career in an international customer service environment. As a Customer Agent, you will provide top-tier support to Croatian-speaking clients, ensuring their needs are met with professionalism and care.
Key Responsibilities
- Deliver excellent customer service in Croatian via phone, email, and chat channels.
- Assist customers with inquiries, issues, and complaints promptly and effectively.
- Maintain detailed and accurate records of customer interactions using CRM systems.
- Collaborate with internal teams to improve service quality and customer satisfaction.
- Stay up-to-date with company products, services, and procedures.
- Fluency in Croatian (both spoken and written) is required; proficiency in English is a plus.
- Prior experience in customer service or support roles is preferred.
- Strong communication and interpersonal skills with a customer-oriented mindset.
- Ability to adapt to a new work environment and culture in Greece.
- Proficiency with computers, CRM systems, and digital communication tools.
- Excellent problem-solving abilities and a positive attitude.
- Willingness to relocate to Greece with full support from the company.
Additional Content
Mercier Consultancy MD is excited to offer a Croatian Speaking Customer Agent position based in Greece, featuring a fully paid relocation package. This is a fantastic opportunity for professionals fluent in Croatian looking to develop their career in an international customer service environment. As a Customer Agent, you will provide top-tier support to Croatian-speaking clients, ensuring their needs are met with professionalism and care.
Key Responsibilities
- Deliver excellent customer service in Croatian via phone, email, and chat channels.
- Assist customers with inquiries, issues, and complaints promptly and effectively.
- Maintain detailed and accurate records of customer interactions using CRM systems.
- Collaborate with internal teams to improve service quality and customer satisfaction.
- Stay up-to-date with company products, services, and procedures.
- Fluency in Croatian (both spoken and written) is required; proficiency in English is a plus.
- Prior experience in customer service or support roles is preferred.
- Strong communication and interpersonal skills with a customer-oriented mindset.
- Ability to adapt to a new work environment and culture in Greece.
- Proficiency with computers, CRM systems, and digital communication tools.
- Excellent problem-solving abilities and a positive attitude.
- Willingness to relocate to Greece with full support from the company.