Customer Service Ambassador Webhosting Dutch (Remote)
Globl.Contact GmbH ⢠Bosnia and Herzegovina ⢠Kosovo
Posted: July 28, 2026
Job Description
About Us:
đ Together, we are transforming our industry and the way people work. We empower our Customer Service team members (Ambassadors) to live life on their own termsâflexibly and independently. "Follow your job" is a thing of the past; today it's all about "Let your job follow you." Our team members decide when, how long, and from where they workâworldwide! This leads to increased motivation and dedication, which in turn forms the foundation for enhanced performance and service quality. For our valued clients, well-known companies, and exciting brands, we create exceptional, personalized customer experiences that spark enthusiasm. Every interaction becomes a "Happyning"! đ
What the Job Involves:
- Be the main point of contact for our clientsâ customers, whether via chat, email, or phone.
- Address customer inquiries and concerns with confidence and professionalism.
- Carry out and manage data changes, service requests, orders, etc. in our systems with care.
- Provide tailored solutions to customers based on your expertise.
- Handle customer service inquiries for various projects simultaneously to keep things diverse.
- Take on additional inbound and outbound sales tasks: weâre looking for people with strong sales affinity who arenât afraid to pick up the phone!
- Previous experience as a customer service agent or in customer support, along with proven sales experience, is essential.
- Strongâideally native-levelâDutch skills, both written and spoken.
- Quick comprehension and a preference for independent work.
- Solid PC skills and reliability in handling data.
- Enjoy communication, interacting with customers, and working in a 100% remote environment with a vibrant digital community. đ
- A stable internet connection and a quiet home office setup are required.
Additional Content
About Us:
đ Together, we are transforming our industry and the way people work. We empower our Customer Service team members (Ambassadors) to live life on their own termsâflexibly and independently. "Follow your job" is a thing of the past; today it's all about "Let your job follow you." Our team members decide when, how long, and from where they workâworldwide! This leads to increased motivation and dedication, which in turn forms the foundation for enhanced performance and service quality. For our valued clients, well-known companies, and exciting brands, we create exceptional, personalized customer experiences that spark enthusiasm. Every interaction becomes a "Happyning"! đ
What the Job Involves:
- Be the main point of contact for our clientsâ customers, whether via chat, email, or phone.
- Address customer inquiries and concerns with confidence and professionalism.
- Carry out and manage data changes, service requests, orders, etc. in our systems with care.
- Provide tailored solutions to customers based on your expertise.
- Handle customer service inquiries for various projects simultaneously to keep things diverse.
- Take on additional inbound and outbound sales tasks: weâre looking for people with strong sales affinity who arenât afraid to pick up the phone!
- Previous experience as a customer service agent or in customer support, along with proven sales experience, is essential.
- Strongâideally native-levelâDutch skills, both written and spoken.
- Quick comprehension and a preference for independent work.
- Solid PC skills and reliability in handling data.
- Enjoy communication, interacting with customers, and working in a 100% remote environment with a vibrant digital community. đ
- A stable internet connection and a quiet home office setup are required.