Customer Service Representative

System Pavers is growing at a tremendous rate, and we’re looking to expand our team with a professional, driven Customer Service Representative. By working with System Pavers, you’ll be provided with the necessary training and support from our wonderful team and enjoy a robust support system based on our three decades of experience. If you’re focused on building a stable foundation with a company that has a proven track record for success, then you’ve found the right opportunity!

System Pavers is growing at a tremendous rate, and we’re looking to expand our team with a professional, driven Customer Service Representative. By working with System Pavers, you’ll be provided with the necessary training and support from our wonderfu...

Job Responsibilities:

• Handle inbound and outbound customer related phone inquiries and ensure that any questions or issues are resolved promptly, professionally, and thoroughly.

• Schedule appointments between customers and our design consultants.

• Confirm scheduled appointments. • Respond to email correspondence from customers and internal team members

• Stay up to date with all company procedures/ protocol pertaining to the call center

Experience & Skills:

• Customer service/phone presence.

• Ability to type at least 50 WPM. • Problem-solving mentality with ability to remain both calm and positive under pressure.

• Committed to upholding SP team values: Teamwork, Accountability, Positivity, Continuous Improvement, and Integrity.