Customer Support Representative (Italian language)
RateHawk • Rhodes, Southern Aegean, Greece
Posted: May 4, 2026
Job Description
Hey there!
Are you ready to join a fast-growing international travel-tech company and be a part of an awesome team? At RateHawk, we’re passionate about travel and technology, and we’re looking for a Customer Support Representative (Italian language) to help us keep our clients happy and our operations smooth.
Who We Are:
We're a fast-growing international travel-tech company with an amazing team, a fantastic culture, and plenty of opportunities for growth. If you love helping people and solving problems, we’d love to hear from you!
Hey there!Are you ready to join a fast-growing international travel-tech company and be a part of an awesome team? At RateHawk, we’re passionate about travel and technology, and we’re looking for a Customer Support Representative (Italian language) to ...What You’ll Do:
- Advise clients: Take calls and provide initial advice to B2B partners in Italian language;
- Communicate: Communicate with partners about the on-going cases, provide regular updates on the progress and help other operation teams with the communication in Italian language;
- Work with systems: Utilize CRM systems and our internal databases efficiently.
What We’re Looking For:
- English Proficiency: Upper Intermediate level (both spoken and written).
- Italian Proficiency: Upper Intermediate level (both spoken and written).
- Soft Skills: Kindness, empathy, stress-resistance, politeness, and responsibility.
- Quick Learner: Ability to learn quickly and stay results-focused.
- Tech Requirements: A functioning computer and microphone.
Additional Content
Hey there!
Are you ready to join a fast-growing international travel-tech company and be a part of an awesome team? At RateHawk, we’re passionate about travel and technology, and we’re looking for a Customer Support Representative (Italian language) to help us keep our clients happy and our operations smooth.
Who We Are:
We're a fast-growing international travel-tech company with an amazing team, a fantastic culture, and plenty of opportunities for growth. If you love helping people and solving problems, we’d love to hear from you!
Hey there!Are you ready to join a fast-growing international travel-tech company and be a part of an awesome team? At RateHawk, we’re passionate about travel and technology, and we’re looking for a Customer Support Representative (Italian language) to ...What You’ll Do:
- Advise clients: Take calls and provide initial advice to B2B partners in Italian language;
- Communicate: Communicate with partners about the on-going cases, provide regular updates on the progress and help other operation teams with the communication in Italian language;
- Work with systems: Utilize CRM systems and our internal databases efficiently.
What We’re Looking For:
- English Proficiency: Upper Intermediate level (both spoken and written).
- Italian Proficiency: Upper Intermediate level (both spoken and written).
- Soft Skills: Kindness, empathy, stress-resistance, politeness, and responsibility.
- Quick Learner: Ability to learn quickly and stay results-focused.
- Tech Requirements: A functioning computer and microphone.