Deal Desk Manager

The Opportunity at Komodo Health:

Deal Desk sits within the GTM Strategy & Operations organization at Komodo Health, playing a vital role in structuring, reviewing, and approving strategic commercial agreements. We partner closely with Sales, Legal, and Finance to ensure every deal is aligned to our business goals, pricing strategy, and compliance standards.

As a Deal Desk Manager, you will serve as a key advisor and operational driver in the deal structuring process. You’ll be hands-on in guiding complex deals from initiation through approval, ensuring our approach balances customer needs, revenue growth, and governance requirements. This role requires both deep functional expertise and the ability to influence stakeholders across multiple functions.

Looking back on your first 12 months at Komodo Health, you will have accomplished…

• Independently managed the day-to-day execution of the deal desk function, successfully guiding high-value and strategic deals through the sales cycle.
• Built trust-based relationships with Sales leadership, Legal, and Finance, serving as a go-to partner for deal structuring and approvals.
• Developed expertise in our pricing models, discount frameworks, and approval policies, proactively resolving deal-related issues and sales escalations.
• Created a repeatable framework to evaluate the ROI and strategic fit of deals.
• Identified and implemented process improvements to streamline internal workflows and reduce deal cycle time.

These are the essential job duties you will be responsible for …

• Serve as the operational owner for reviewing, structuring, and approving complex commercial agreements.
• Partner with internal teams to design pricing proposals, discount constructs, and commercial terms that align with business objectives.
• Evaluate deal ROI and provide actionable recommendations to optimize deal outcomes.
• Ensure deal compliance with internal policies, contractual requirements, and revenue recognition standards.
• Act as a subject matter expert on deal desk processes, coaching sales team members on best practices and requirements.

What you bring to Komodo Health (required):

• 3+ years of experience supporting or managing a Deal Desk/Business Desk at a complex SaaS organization.
• Strong understanding of deal structuring, pricing strategy, and commercial governance.
• Excellent communication skills with the ability to influence and collaborate with senior stakeholders.
• Experience working closely with GTM, Legal, and Finance teams to facilitate complex deal execution.
• Proven ability to manage multiple deals in parallel, especially during high-volume periods such as month-end and quarter-end.
• Highly organized, detail-oriented, and comfortable navigating competing priorities with professionalism and sound judgment.
• Problem-solving mindset with a customer-centric approach and the ability to balance speed with compliance.

Expectations of AI Use in this role:

• Leverage approved AI tools to accelerate document review while maintaining final human judgment.
• Use AI-driven analytics to model pricing scenarios and evaluate deal profitability, supporting faster and more informed decision-making.
• Apply AI-based search and summarization tools to quickly extract key terms, clauses, and historical deal data from internal repositories.
• Utilize AI assistants to draft and refine proposal language, ensuring alignment with Komodo’s brand and compliance standards.
• Incorporate AI insights into deal tracking and forecasting, identifying trends and potential risks early.
• Continuously identify opportunities to embed AI into deal desk workflows to improve speed, accuracy, and overall efficiency.

#LI-Remote

The Opportunity at Komodo Health:

Deal Desk sits within the GTM Strategy & Operations organization at Komodo Health, playing a vital role in structuring, reviewing, and approving strategic commercial agreements. We partner closely with Sales, Legal, and Finance to ensure every deal is aligned to our business goals, pricing strategy, and compliance standards.

As a Deal Desk Manager, you will serve as a key advisor and operational driver in the deal structuring process. You’ll be hands-on in guiding complex deals from initiation through approval, ensuring our approach balances customer needs, revenue growth, and governance requirements. This role requires both deep functional expertise and the ability to influence stakeholders across multiple functions.

Looking back on your first 12 months at Komodo Health, you will have accomplished…

• Independently managed the day-to-day execution of the deal desk function, successfully guiding high-value and strategic deals through the sales cycle.
• Built trust-based relationships with Sales leadership, Legal, and Finance, serving as a go-to partner for deal structuring and approvals.
• Developed expertise in our pricing models, discount frameworks, and approval policies, proactively resolving deal-related issues and sales escalations.
• Created a repeatable framework to evaluate the ROI and strategic fit of deals.
• Identified and implemented process improvements to streamline internal workflows and reduce deal cycle time.

These are the essential job duties you will be responsible for …

• Serve as the operational owner for reviewing, structuring, and approving complex commercial agreements.
• Partner with internal teams to design pricing proposals, discount constructs, and commercial terms that align with business objectives.
• Evaluate deal ROI and provide actionable recommendations to optimize deal outcomes.
• Ensure deal compliance with internal policies, contractual requirements, and revenue recognition standards.
• Act as a subject matter expert on deal desk processes, coaching sales team members on best practices and requirements.

What you bring to Komodo Health (required):

• 3+ years of experience supporting or managing a Deal Desk/Business Desk at a complex SaaS organization.
• Strong understanding of deal structuring, pricing strategy, and commercial governance.
• Excellent communication skills with the ability to influence and collaborate with senior stakeholders.
• Experience working closely with GTM, Legal, and Finance teams to facilitate complex deal execution.
• Proven ability to manage multiple deals in parallel, especially during high-volume periods such as month-end and quarter-end.
• Highly organized, detail-oriented, and comfortable navigating competing priorities with professionalism and sound judgment.
• Problem-solving mindset with a customer-centric approach and the ability to balance speed with compliance.

Expectations of AI Use in this role:

• Leverage approved AI tools to accelerate document review while maintaining final human judgment.
• Use AI-driven analytics to model pricing scenarios and evaluate deal profitability, supporting faster and more informed decision-making.
• Apply AI-based search and summarization tools to quickly extract key terms, clauses, and historical deal data from internal repositories.
• Utilize AI assistants to draft and refine proposal language, ensuring alignment with Komodo’s brand and compliance standards.
• Incorporate AI insights into deal tracking and forecasting, identifying trends and potential risks early.
• Continuously identify opportunities to embed AI into deal desk workflows to improve speed, accuracy, and overall efficiency.

#LI-Remote