twilio logo

Digital Sales Representative

twilio Remote - Ireland


No Relocation

Posted: May 19, 2026

Job Description

See yourself at Twilio

Join the team as Twilio’s next Expansion Digital Sales Representative.

About the job

This position is needed to manage and expand revenue within a strategic customer base, as well as driving net-new revenue through value-based selling across all segments. While also helping shape our presence in our most strategically important markets.

Responsibilities

In this role, you’ll:

  • Be responsible for managing existing customers and driving growth within the territory, while maintaining the highest levels of customer satisfaction
  • Work with customers across all verticals to understand their business and technical requirements. You will need to understand the capabilities of Twilio’s communications API platform so that, together, you can design a solution for their specific use case needs
  • Work diligently with cross-functional internal teams (Sales Development, Marketing, Product, Engineering, Support) to address customer requirements, advise on digital communication strategies, and help customers get started on the Twilio platform
  • Passionate about what you do, able to think outside of the box, and have world-class interpersonal and communication skills to make complex technical and financial details sound simple
  • Balance competing priorities and manage multiple projects/deals at the same time
  • Think outside the box, build out new processes, and help the team to build a playbook along the way

Qualifications 

Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!

Required:

  • At least 2 years of full sales cycle experience in a tech space, with a record of top performance. Ideally this should include experience as a Strategic AE with a focus on cross-sell and up-sell
  • An understanding of the cloud computing / communications business model and excitement for selling to a technical audience while utilising a solution-oriented approach
  • Strong written and verbal communication skills, with the ability to effortlessly make complex technical and financial details sound simple
  • Technical solutions selling experience and enjoys working with real customers, listening to them and solving problems
  • High adaptability, with comfort trying new things and building within a rapid-paced environment 

Location

 This role will be remote, and based in Ireland or UK.

Travel 

We prioritize connection and opportunities to build relationships with our customers and each other. For this role, you may be required to travel occasionally to participate in project or team in-person meetings.

What We Offer

Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.

Additional Content

See yourself at Twilio

Join the team as Twilio’s next Expansion Digital Sales Representative.

About the job

This position is needed to manage and expand revenue within a strategic customer base, as well as driving net-new revenue through value-based selling across all segments. While also helping shape our presence in our most strategically important markets.

Responsibilities

In this role, you’ll:

  • Be responsible for managing existing customers and driving growth within the territory, while maintaining the highest levels of customer satisfaction
  • Work with customers across all verticals to understand their business and technical requirements. You will need to understand the capabilities of Twilio’s communications API platform so that, together, you can design a solution for their specific use case needs
  • Work diligently with cross-functional internal teams (Sales Development, Marketing, Product, Engineering, Support) to address customer requirements, advise on digital communication strategies, and help customers get started on the Twilio platform
  • Passionate about what you do, able to think outside of the box, and have world-class interpersonal and communication skills to make complex technical and financial details sound simple
  • Balance competing priorities and manage multiple projects/deals at the same time
  • Think outside the box, build out new processes, and help the team to build a playbook along the way

Qualifications 

Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!

Required:

  • At least 2 years of full sales cycle experience in a tech space, with a record of top performance. Ideally this should include experience as a Strategic AE with a focus on cross-sell and up-sell
  • An understanding of the cloud computing / communications business model and excitement for selling to a technical audience while utilising a solution-oriented approach
  • Strong written and verbal communication skills, with the ability to effortlessly make complex technical and financial details sound simple
  • Technical solutions selling experience and enjoys working with real customers, listening to them and solving problems
  • High adaptability, with comfort trying new things and building within a rapid-paced environment 

Location

 This role will be remote, and based in Ireland or UK.

Travel 

We prioritize connection and opportunities to build relationships with our customers and each other. For this role, you may be required to travel occasionally to participate in project or team in-person meetings.

What We Offer

Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.