Director, Employee Experiences

Job Description

• Your Opportunity at ARC’TERYX: As the Director, Employee Experiences, you are accountable for building, leading, and executing an end-to-end employee experience strategy that ignites our culture and engages our people. You’ll manage a portfolio of employee events and experiential programs ensuring every moment reflects our culture, values, and commitment to being an inclusive and transformative place to work for all. Your passion and creativity for inclusively engaging, inspiring, planning, and activating will show up across all of our employee experiences. This role is based out of our North Vancouver office and is open to hybrid remote work. Candidates must be eligible to work in Canada. Meet Your Future Team: The Global People & Culture Enablement and Experience team leads business management, project management, employee experiences, and internal events. Through thoughtful experiences, impactful meetings, meaningful interactions, and activations in our spaces, we operate the People & Culture department and create the conditions for teams and the business to thrive. This team is the conduit between People & Culture experiences, programs and projects, and our cross-functional partners - enabling growth, scaling our capabilities, and activating our culture to achieve our business goals. We create and implement standard operating principles to ensure a consistent experience for our global and regional employees. We work in close partnership with our cross-functional partners within People & Culture and across the organization.
• If you were the Director, Employee Experiences now, here are some of the core activities you would be doing: Leading the strategic planning, vision and multi-year roadmap for Arc’teryx employee experiences, programs and events across the business Delivering a portfolio of annual large-scale events, experiences and programs including Leadership Summit, Arc’Social, Winter Celebration, Arc’Adventure, Purpose & Values Awards Designing a large-scale creative vision, connecting brand values and concepts to elevate our employee experiences Championing the company’s purpose and values, and the Arc’teryx Leadership Code by embedding them into programs, initiatives and experiences Elevating storytelling through cross-functional partnership with Communications, Brand, Employer Brand and Impact teams to highlight employee stories and foster connection Leading the planning and delivery of employee events to fuel our culture of celebration, recognition and connection Leveraging our communication platforms as social tools to connect our global employee community Leading and coaching your team with an inclusive lens, and a passion for strengths-based people development Consulting with Business function leaders to design and deliver solutions that support the Employee Experiences and events roadmap Partnering with 3rd party vendors to design and deliver solutions that support the Employee Experiences and events roadmap Partnering with regional teams to provide guidance and playbooks in support of regional employee experiences Collaborating with Brand and Community Marketing teams to create a cohesive, branded feel for all Arc’teryx events Staying connected to industry trends, inspiration and insights for employee engagement and experiences Managing long-term planning, contracts, calendaring and partnerships Developing and pitching new concepts for future employee experiences and programs
• Here are some of the things you could be working on in the future: Identifying opportunities and evolving other employee experience events and recognition programs, as needed Exploring how technology can create efficiencies in our experiential workstreams Partnering in the design of regional experiences
• Are you our next Director, Employee Experiences? You have 10+ years of event management experience, along with a post-secondary diploma or certification in Event Management, Communications, Project Management, Marketing or equivalent experience in lieu You are incredibly organized with an eye for detail and accuracy You are an empathetic and proactive communicator, and care about engaging people in a inclusive manner You have exceptional presentation, storytelling, marketing and communication skills You have a strong portfolio of designing and delivering culture and engagement programs at scale You have a deep understanding of employee engagement principles, behavioral insights, and experience design You have a creative, brand-forward mindset with a passion for crafting memorable moments You activate teams around you through energizing and inspiring experiential excellence You are open and approachable with a collaborative, team-centric mentality You consistently evaluate and evolve existing processes, and inspire breakthrough thinking and continuous improvement within your team You have a highly collaborative working style and have a demonstrated ability to build cross-functional relationships You establish systems and programs to ensure projects, events, and processes are running smoothly You have a demonstrated ability to maintain professionalism in dealing with sensitive and confidential information You effectively balance autonomy and collaboration You embrace a growth mindset and are passionate about learning and growing in your role You remain highly flexible and adaptable when faced with ambiguity You believe in the transformational power of nature and getting outside You inspire breakthrough thinking and continuous improvement You seek the best (sometimes not the easiest) solutions, with an unwavering commitment to do what is right Your passion for your work is paralleled by your passion for getting outside and living it
• Compensation: The salary range for this role is CAD$149,000 - CAD$195,000.
• Total Rewards Most new team members join between the start and midpoint of the range, where you can contribute right away while continuing to grow your craft, your collaborations, and your impact at Arc’teryx. This range reflects market alignment and the scope of the role. Individual pay is determined by your skills, experience, and level of responsibility. We’re committed to fair, equitable, and competitive pay, reviewed regularly to ensure internal alignment and market relevance. Transparency is part of how we follow through on our commitments and how we honour the value you bring to our team. In addition to base pay, Arc’teryx supports people through benefits designed to sustain both work and life: Health & wellbeing - Extended health, dental, and vision coverage, including mental health support, fertility benefits, gender-affirming care and a 24/7 Employee Assistance Program (EAP). Financial wellbeing - RRSP matching and eligibility for Arc'teryx Annual Incentive Plan and access to Employee Stock Purchase program (ESPP) where applicable. Time & Flexibility - Paid time off, wellness time, and No Wasted Day program (dedicated paid days to get outside & explore). Family support - Parental leave top-up and a nesting period for new parents. Growth, community & gear - Professional development opportunities, Arc'teryx Academies (outdoor skill-building events), Employee Belonging Councils, and access to employee discounts and Pro Deals (exclusive discounted pricing on gear).  *Eligibility for certain programs may vary by role. Equal Opportunity Arc’teryx is committed to actively creating and fostering a culture of inclusivity where voices are heard, people are seen, and values are respected. We care about the uniqueness of our applicants, employees, and guests, and we do so in a safe space fueled by curiosity and acceptance. Creating an inclusive workplace is connected to our core value Do Right while also having the added benefit of helping make our business better. We believe inclusion helps us to create a healthier, happier workplace, drive creativity and innovation, and reflect the communities where we operate. All applicants, employees, and guests can expect equality of opportunity and fair treatment in alignment with our values. Leave it Better We believe that the mountains transform us, that how we adventure matters, and that there’s always a better way. Join us in creating positive change in ourselves, our communities, and the world. Live it. Get out there - the mountains make us better Disruptive evolution. In pursuit of better. Always. Commit. We set bold objectives and see them through.
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