Director of Franchise Recruitment
City Wide Facility Solutions • Lenexa, Kansas, United States
Posted: May 7, 2026
Job Description
City Wide Franchise is seeking a driven, relationship-focused Director of Franchise Recruitment to lead the sourcing, engagement, and conversion of high-quality franchise candidates. This role blends strategic outreach, broker partnership development, and full-cycle recruitment ownership to fuel system growth.
What You’ll Do
You will own the franchise candidate journey from first touch through award, building a strong pipeline through both direct sourcing and broker networks.
- Generate franchise leads through outbound prospecting, targeted campaigns, inbound follow-up, and multi-channel networking
- Promote City Wide Franchise opportunities across LinkedIn, Indeed, and social platforms to attract qualified candidates
- Manage the full recruitment pipeline using CRM tools and City Wide’s structured 8-step process
- Educate and guide candidates on City Wide’s brand, model, and expectations to ensure strong alignment
- Partner with marketing to develop campaigns, webinars, and digital content that drive engagement
- Maintain timely, professional communication with all prospects and inquiries
- Conduct market research to identify and pursue candidates in targeted territories
- Participate in discovery days, team meetings, trainings, and franchise development events
Broker Network & Partnership Focus
- Build and manage relationships with franchise broker networks (e.g., FBA, FCC)
- Actively engage brokers to generate consistent, qualified candidate flow
- Represent City Wide at broker conferences, franchise expos, and industry events
- Develop follow-up and conversion strategies for broker-generated leads
- Partner with the VP of Franchise Development on broker strategy and expansion
- Track and report on broker performance metrics including lead volume and conversions
Success in this role is measured by:
- Awarding 4 new franchisees annually
- Conducting 30 monthly brand reviews
- Recruiting at least 1 candidate per month to attend Meet the Team Day
- Generating 10 unique candidates monthly for ZEE calls
- Maintaining strong broker pipeline activity and conversion rates
- Driving ROI from broker relationships and conference participation
What You Bring
- Bachelor’s degree in Business, Marketing, or related field (preferred)
- 3+ years of full-cycle recruiting experience with measurable performance outcomes
- Experience in franchise recruitment within a B2B franchisor model
- Proven success working with broker networks or third-party lead partners (preferred)
- Strong ability to build external relationships in a sales-driven environment
- Experience generating leads via LinkedIn or other professional social platforms
- Knowledge of franchise regulations and processes
- Proficiency in CRM systems and Microsoft Office tools
- Self-starter mindset with a high sense of urgency and accountability
- Strong integrity and relationship-building skills
Additional Details
- Travel required: 30–40%
- This role is ideal for someone with an entrepreneurial mindset who thrives in a fast-paced, growth-oriented environment
Additional Content
City Wide Franchise is seeking a driven, relationship-focused Director of Franchise Recruitment to lead the sourcing, engagement, and conversion of high-quality franchise candidates. This role blends strategic outreach, broker partnership development, and full-cycle recruitment ownership to fuel system growth.
What You’ll Do
You will own the franchise candidate journey from first touch through award, building a strong pipeline through both direct sourcing and broker networks.
- Generate franchise leads through outbound prospecting, targeted campaigns, inbound follow-up, and multi-channel networking
- Promote City Wide Franchise opportunities across LinkedIn, Indeed, and social platforms to attract qualified candidates
- Manage the full recruitment pipeline using CRM tools and City Wide’s structured 8-step process
- Educate and guide candidates on City Wide’s brand, model, and expectations to ensure strong alignment
- Partner with marketing to develop campaigns, webinars, and digital content that drive engagement
- Maintain timely, professional communication with all prospects and inquiries
- Conduct market research to identify and pursue candidates in targeted territories
- Participate in discovery days, team meetings, trainings, and franchise development events
Broker Network & Partnership Focus
- Build and manage relationships with franchise broker networks (e.g., FBA, FCC)
- Actively engage brokers to generate consistent, qualified candidate flow
- Represent City Wide at broker conferences, franchise expos, and industry events
- Develop follow-up and conversion strategies for broker-generated leads
- Partner with the VP of Franchise Development on broker strategy and expansion
- Track and report on broker performance metrics including lead volume and conversions
Success in this role is measured by:
- Awarding 4 new franchisees annually
- Conducting 30 monthly brand reviews
- Recruiting at least 1 candidate per month to attend Meet the Team Day
- Generating 10 unique candidates monthly for ZEE calls
- Maintaining strong broker pipeline activity and conversion rates
- Driving ROI from broker relationships and conference participation
What You Bring
- Bachelor’s degree in Business, Marketing, or related field (preferred)
- 3+ years of full-cycle recruiting experience with measurable performance outcomes
- Experience in franchise recruitment within a B2B franchisor model
- Proven success working with broker networks or third-party lead partners (preferred)
- Strong ability to build external relationships in a sales-driven environment
- Experience generating leads via LinkedIn or other professional social platforms
- Knowledge of franchise regulations and processes
- Proficiency in CRM systems and Microsoft Office tools
- Self-starter mindset with a high sense of urgency and accountability
- Strong integrity and relationship-building skills
Additional Details
- Travel required: 30–40%
- This role is ideal for someone with an entrepreneurial mindset who thrives in a fast-paced, growth-oriented environment