Dutch Speaking Customer Care for Peugeot, Fiat and Opel - Work Remote In Greece

Dutch Speaking Customer Experts for Peugeot, Fiat and Opel

About Mercier Consultancy Group

Mercier Consultancy Group is a premier international recruitment firm, dedicated to connecting top-tier talent with world-class organizations across the European continent. As a leader in the BPO and staffing sector, we pride ourselves on facilitating career-defining opportunities for multilingual professionals seeking to elevate their careers in dynamic, international environments.

Job Overview

We are currently seeking passionate professionals to fill the Dutch Speaking Customer Experts for Peugeot, Fiat and Opel position in Greece. This is a unique opportunity to join the thriving automotive industry, providing high-level support and driving excellence for some of the world's most iconic vehicle brands while enjoying a vibrant lifestyle in the Mediterranean.

Key Responsibilities

• Provide high-quality customer assistance for the automotive giants Peugeot, Fiat, and Opel via phone, email, and chat.
• Expertly resolve inquiries regarding vehicle maintenance, technical assistance, and after-sales services within the automotive sector.
• Maintain a deep understanding of product specifications and brand standards to provide accurate information to customers.
• Collaborate with internal teams to ensure seamless service delivery and high customer satisfaction rates.
• Process service requests and documentation with precision, ensuring compliance with automotive industry standards.
• Act as a brand ambassador for Peugeot, Fiat, and Opel, upholding the professional reputation of these premium manufacturers.
• Utilize diagnostic tools and CRM systems to track customer interactions and streamline the support workflow.

Dutch Speaking Customer Experts for Peugeot, Fiat and OpelAbout Mercier Consultancy GroupMercier Consultancy Group is a premier international recruitment firm, dedicated to connecting top-tier talent with world-class organizations across the European c...

• Native or fluent Dutch (spoken and written) is mandatory for this role.
• Valid EU passport or a valid work permit for Greece is required.
• A professional interest in the automotive industry and a customer-centric mindset.
• Strong communication skills and the ability to explain complex technical information simply.
• Intermediate English proficiency to engage in international team training and reporting.
• Willingness to relocate to Greece for this exciting career opportunity.