Dutch Speaking Customer Experts for a Tech Leader - Work Remote In Greece

Dutch Speaking Customer Experts for a Tech Leader

About Mercier Consultancy Group

Mercier Consultancy Group is a premier international staffing firm dedicated to connecting top-tier talent with industry-leading organizations across Europe. As experts in recruitment and BPO solutions, we pride ourselves on facilitating career-defining opportunities for professionals seeking to thrive in the global telecommunications sector.

Job Overview

We are currently recruiting for the Dutch Speaking Customer Experts for a Tech Leader position in Greece. This is an exceptional opportunity to represent a global telecommunications giant while enjoying the vibrant lifestyle that makes jobs in Greece so highly sought after by international professionals.

Key Responsibilities

• Provide high-level technical support and troubleshooting for complex telecommunications services and equipment.
• Manage incoming customer inquiries via phone, email, and chat, ensuring a premium service experience at every touchpoint.
• Educate customers on the latest telecommunications product offerings and digital infrastructure solutions.
• Maintain accurate records of customer interactions within our advanced CRM systems.
• Collaborate with cross-functional teams to resolve complex technical outages or connectivity issues for our clients.
• Contribute to the continuous improvement of telecommunications service delivery standards through feedback and insight.
• Maintain a deep understanding of evolving telecommunications industry trends and service protocols.

Dutch Speaking Customer Experts for a Tech LeaderAbout Mercier Consultancy GroupMercier Consultancy Group is a premier international staffing firm dedicated to connecting top-tier talent with industry-leading organizations across Europe. As experts in ...

• Native or fluent Dutch (spoken and written) is mandatory for this role.
• Valid EU passport or a valid work permit for Greece.
• A passion for telecommunications technology and excellent digital literacy.
• Exceptional communication and active listening skills in a professional business context.
• Previous experience in customer service or technical support is considered a distinct advantage for these Dutch-speaking jobs.