Dutch Speaking - Inbound Client Advisor For Eneco- Work Remote In Greece
Mercier Consultancy Group • Kos, Southern Aegean, Greece • Zakinthos, Ionian Islands, Greece
Posted: September 26, 2026
Job Description
Dutch Speaking - Inbound Client Advisor (Electricity Producer & Supplier)
About Mercier Consultancy Group
Mercier Consultancy Group is a premier international recruitment firm dedicated to connecting top-tier talent with world-class organizations. As a leader in European BPO staffing, we specialize in high-impact career placements, offering exclusive access to the most sought-after Dutch-speaking jobs across the continent.
Job Overview
We are currently seeking a dynamic professional for the Dutch Speaking - Inbound Client Advisor (Electricity Producer & Supplier) position in Greece. This remote role offers an exceptional opportunity to represent a major player in the energy sector, providing expert guidance to customers regarding their electricity consumption, billing, and sustainable energy solutions while enjoying a flexible work-from-home lifestyle among the many professional jobs in Greece.
Key Responsibilities
- Act as the primary point of contact for Dutch-speaking clients regarding their energy supply contracts.
- Provide expert advisory services on energy efficiency, consumption patterns, and billing inquiries within the electricity sector.
- Manage inbound communication via phone, email, and chat with professionalism and empathy.
- Process customer contract renewals and modifications for a leading electricity producer and supplier.
- Troubleshoot technical or administrative issues related to energy service delivery.
- Identify and upsell sustainable energy products and value-added services that align with client needs.
- Maintain accurate records in the CRM system to ensure high-quality service standards.
- Native or fluent Dutch (spoken and written).
- Valid EU passport or work permit for Greece (mandatory).
- Previous experience in customer service, preferably within the energy or utility industry.
- Strong digital literacy and ability to thrive in a remote work environment.
- Exceptional problem-solving skills with a focus on client retention.
- Willingness to contribute to the growing sector of Dutch-speaking jobs in Greece.