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Executive Assistant - Automotive Industry

Pavago โ€ข Jamaica โ€ข Mexico


No Relocation

Posted: May 19, 2026

Job Description

๐Ÿš— Executive Assistant (Operations, Client Coordination & CRM Management) โ€“ Remote | U.S. Hours

Position Type: Full-Time, Remote
Working Hours: U.S. Business Hours

๐Ÿš€ About the Role

At Pavago, one of our clients is hiring an Executive Assistant (Operations & Client Coordination) to support daily operations, client communication, CRM management, scheduling, and workflow coordination within a fast-growing automotive business.

This is not a basic administrative role.

Youโ€™ll act as a key operational partner to the founder by helping manage:

  • client communication
  • contractor coordination
  • CRM organization
  • scheduling and operational workflows
  • follow-ups and execution tracking
  • day-to-day operational support

This role is ideal for someone who is:

  • highly organized
  • proactive
  • detail-oriented
  • execution-focused
  • comfortable managing multiple moving parts simultaneously

If you thrive in fast-paced operational environments and enjoy keeping projects, communication, and workflows organized โ€” this role is a strong fit.

๐Ÿ”ฅ What Youโ€™ll Own

Client Communication & Coordination

  • Manage inbound client inquiries and prioritize urgent requests
  • Draft and send professional client updates, summaries, and follow-ups
  • Maintain strong communication and responsiveness throughout active projects
  • Track ongoing conversations and maintain organized communication workflows
  • Ensure a high-quality client experience across all touchpoints

Contractor & Project Coordination

  • Coordinate with freelance contractors and vendors on active projects
  • Track deliverables, deadlines, and project progress
  • Maintain communication between:
    • contractors
    • clients
    • leadership
  • Ensure tasks and timelines remain organized and on schedule
  • Escalate delays or operational issues proactively

CRM & Administrative Operations

  • Manage and maintain CRM records inside GoHighLevel (GHL)
  • Keep:
    • client records
    • pipelines
    • workflows
    • notes
    • follow-ups
      organized and accurate
  • Support onboarding workflows and operational setup processes
  • Ensure CRM hygiene and operational consistency across systems

Scheduling & Executive Support

  • Manage calendars, scheduling, and meeting coordination using:
    • Google Calendar
    • Gmail
    • Google Workspace
  • Coordinate meetings and operational priorities for leadership
  • Prepare context, notes, and materials ahead of meetings or calls
  • Help maintain daily operational alignment and follow-through

Research & Reporting Support

  • Conduct operational and market research including:
    • vendor research
    • inventory checks
    • market comparisons
    • operational data gathering
  • Organize findings into actionable summaries and reports
  • Support leadership with operational decision-making and execution support

๐Ÿ“Š What Success Looks Like

  • Client communication remains fast, professional, and organized
  • CRM records and workflows stay clean and accurate
  • Projects and contractor deliverables stay on track
  • Scheduling and operational coordination run smoothly
  • Leadership spends less time chasing follow-ups and operational details
  • Daily operations remain organized, responsive, and execution-focused

๐Ÿง  What Makes You a Strong Fit

  • Highly organized with strong attention to detail
  • Proactive and ownership-focused
  • Strong multitasking and operational coordination ability
  • Excellent communicator with professional client-facing skills
  • Comfortable working independently in a remote environment
  • Strong follow-through and execution discipline
  • Calm under pressure while managing shifting priorities

โœ… Must-Have Requirements

Experience

  • 2+ years of experience supporting:
    • founders
    • executives
    • operations teams
    • small business owners
  • Experience in:
    • executive assistance
    • operations coordination
    • administrative support
    • client communication

Technical Skills

  • Strong hands-on experience with:
    • GoHighLevel (GHL)
    • Google Workspace
    • Gmail
    • Google Calendar
    • Google Drive
    • Google Docs
  • Experience managing CRM workflows and operational tracking systems
  • Strong organizational and workflow management skills

Communication & Execution

  • Excellent written and verbal English communication skills
  • Strong attention to detail and operational accuracy
  • Ability to manage priorities independently without constant oversight
  • Reliable remote work setup and stable internet connection

โญ Nice to Have

  • Experience in:
    • automotive industry operations
    • client coordination
    • service-based businesses
  • Familiarity with:
    • Gamma
    • Google Slides
    • PowerPoint
    • Notebook LM
    • presentation and research tools
  • Experience supporting founders in fast-paced businesses

๐Ÿ“… What a Typical Day Looks Like

  • Respond to client inquiries and coordinate follow-ups
  • Update and maintain CRM records in GoHighLevel
  • Coordinate contractors and track active project timelines
  • Manage scheduling, meetings, and operational calendars
  • Conduct operational research and organize key information
  • Support leadership with daily priorities and workflow tracking

In short:
You keep operations organized, communication flowing, and projects moving forward efficiently.

๐Ÿ“ˆ Key Metrics for Success (KPIs)

  • Responsiveness and professionalism in client communication
  • CRM accuracy and organization
  • Timely follow-through on tasks and operational requests
  • Scheduling efficiency and calendar management
  • Contractor coordination and deadline adherence
  • Reduction in operational bottlenecks
  • Leadership satisfaction and operational reliability

๐ŸŒŸ Why This Role Stands Out

  • High ownership and visibility with leadership
  • Opportunity to work closely with a founder in a fast-growing business
  • Exposure to:
    • CRM systems
    • operations management
    • workflow coordination
    • client operations
    • contractor management
  • Clear growth path into:
    • Operations Manager
    • Executive Operations Lead
    • Client Success Manager
    • Operations Coordinator
  • Fully remote role with strong long-term growth potential

๐Ÿงช Interview Process

  • Initial Phone Screen
  • Video Interview with Recruiter
  • Client Interview
  • Offer & Onboarding

๐Ÿ‘‰ Apply Now

If you:

  • thrive in fast-moving operational environments
  • enjoy organization, communication, and execution
  • love supporting leadership and coordinating moving parts
  • want a high-impact role with strong ownership and visibility

this is a strong opportunity to grow within operations and executive support.

๐Ÿš— Executive Assistant (Operations, Client Coordination & CRM Management) โ€“ Remote | U.S. HoursPosition Type: Full-Time, Remote Working Hours: U.S. Business Hours๐Ÿš€ About the RoleAt Pavago, one of our clients is hiring an Executive Assistant (Ope...

Additional Content

๐Ÿš— Executive Assistant (Operations, Client Coordination & CRM Management) โ€“ Remote | U.S. Hours

Position Type: Full-Time, Remote
Working Hours: U.S. Business Hours

๐Ÿš€ About the Role

At Pavago, one of our clients is hiring an Executive Assistant (Operations & Client Coordination) to support daily operations, client communication, CRM management, scheduling, and workflow coordination within a fast-growing automotive business.

This is not a basic administrative role.

Youโ€™ll act as a key operational partner to the founder by helping manage:

  • client communication
  • contractor coordination
  • CRM organization
  • scheduling and operational workflows
  • follow-ups and execution tracking
  • day-to-day operational support

This role is ideal for someone who is:

  • highly organized
  • proactive
  • detail-oriented
  • execution-focused
  • comfortable managing multiple moving parts simultaneously

If you thrive in fast-paced operational environments and enjoy keeping projects, communication, and workflows organized โ€” this role is a strong fit.

๐Ÿ”ฅ What Youโ€™ll Own

Client Communication & Coordination

  • Manage inbound client inquiries and prioritize urgent requests
  • Draft and send professional client updates, summaries, and follow-ups
  • Maintain strong communication and responsiveness throughout active projects
  • Track ongoing conversations and maintain organized communication workflows
  • Ensure a high-quality client experience across all touchpoints

Contractor & Project Coordination

  • Coordinate with freelance contractors and vendors on active projects
  • Track deliverables, deadlines, and project progress
  • Maintain communication between:
    • contractors
    • clients
    • leadership
  • Ensure tasks and timelines remain organized and on schedule
  • Escalate delays or operational issues proactively

CRM & Administrative Operations

  • Manage and maintain CRM records inside GoHighLevel (GHL)
  • Keep:
    • client records
    • pipelines
    • workflows
    • notes
    • follow-ups
      organized and accurate
  • Support onboarding workflows and operational setup processes
  • Ensure CRM hygiene and operational consistency across systems

Scheduling & Executive Support

  • Manage calendars, scheduling, and meeting coordination using:
    • Google Calendar
    • Gmail
    • Google Workspace
  • Coordinate meetings and operational priorities for leadership
  • Prepare context, notes, and materials ahead of meetings or calls
  • Help maintain daily operational alignment and follow-through

Research & Reporting Support

  • Conduct operational and market research including:
    • vendor research
    • inventory checks
    • market comparisons
    • operational data gathering
  • Organize findings into actionable summaries and reports
  • Support leadership with operational decision-making and execution support

๐Ÿ“Š What Success Looks Like

  • Client communication remains fast, professional, and organized
  • CRM records and workflows stay clean and accurate
  • Projects and contractor deliverables stay on track
  • Scheduling and operational coordination run smoothly
  • Leadership spends less time chasing follow-ups and operational details
  • Daily operations remain organized, responsive, and execution-focused

๐Ÿง  What Makes You a Strong Fit

  • Highly organized with strong attention to detail
  • Proactive and ownership-focused
  • Strong multitasking and operational coordination ability
  • Excellent communicator with professional client-facing skills
  • Comfortable working independently in a remote environment
  • Strong follow-through and execution discipline
  • Calm under pressure while managing shifting priorities

โœ… Must-Have Requirements

Experience

  • 2+ years of experience supporting:
    • founders
    • executives
    • operations teams
    • small business owners
  • Experience in:
    • executive assistance
    • operations coordination
    • administrative support
    • client communication

Technical Skills

  • Strong hands-on experience with:
    • GoHighLevel (GHL)
    • Google Workspace
    • Gmail
    • Google Calendar
    • Google Drive
    • Google Docs
  • Experience managing CRM workflows and operational tracking systems
  • Strong organizational and workflow management skills

Communication & Execution

  • Excellent written and verbal English communication skills
  • Strong attention to detail and operational accuracy
  • Ability to manage priorities independently without constant oversight
  • Reliable remote work setup and stable internet connection

โญ Nice to Have

  • Experience in:
    • automotive industry operations
    • client coordination
    • service-based businesses
  • Familiarity with:
    • Gamma
    • Google Slides
    • PowerPoint
    • Notebook LM
    • presentation and research tools
  • Experience supporting founders in fast-paced businesses

๐Ÿ“… What a Typical Day Looks Like

  • Respond to client inquiries and coordinate follow-ups
  • Update and maintain CRM records in GoHighLevel
  • Coordinate contractors and track active project timelines
  • Manage scheduling, meetings, and operational calendars
  • Conduct operational research and organize key information
  • Support leadership with daily priorities and workflow tracking

In short:
You keep operations organized, communication flowing, and projects moving forward efficiently.

๐Ÿ“ˆ Key Metrics for Success (KPIs)

  • Responsiveness and professionalism in client communication
  • CRM accuracy and organization
  • Timely follow-through on tasks and operational requests
  • Scheduling efficiency and calendar management
  • Contractor coordination and deadline adherence
  • Reduction in operational bottlenecks
  • Leadership satisfaction and operational reliability

๐ŸŒŸ Why This Role Stands Out

  • High ownership and visibility with leadership
  • Opportunity to work closely with a founder in a fast-growing business
  • Exposure to:
    • CRM systems
    • operations management
    • workflow coordination
    • client operations
    • contractor management
  • Clear growth path into:
    • Operations Manager
    • Executive Operations Lead
    • Client Success Manager
    • Operations Coordinator
  • Fully remote role with strong long-term growth potential

๐Ÿงช Interview Process

  • Initial Phone Screen
  • Video Interview with Recruiter
  • Client Interview
  • Offer & Onboarding

๐Ÿ‘‰ Apply Now

If you:

  • thrive in fast-moving operational environments
  • enjoy organization, communication, and execution
  • love supporting leadership and coordinating moving parts
  • want a high-impact role with strong ownership and visibility

this is a strong opportunity to grow within operations and executive support.

๐Ÿš— Executive Assistant (Operations, Client Coordination & CRM Management) โ€“ Remote | U.S. HoursPosition Type: Full-Time, Remote Working Hours: U.S. Business Hours๐Ÿš€ About the RoleAt Pavago, one of our clients is hiring an Executive Assistant (Ope...