Field Service Technician

Job Description

• This position is posted by Jobgether on behalf of a partner company. We are currently looking for a Field Service Technician in the United States. This role involves providing hands-on technical support for advanced precision cooling and humidification systems used in critical environments. You will be responsible for installing, commissioning, servicing, and maintaining complex HVAC/R and control-integrated equipment at customer sites across different regions. The position requires strong technical aptitude, problem-solving skills, and the ability to interpret electrical schematics and system integrations. You will act as a key customer-facing expert, ensuring equipment reliability, performance, and compliance with quality standards. Working both independently and in coordination with service teams, you will manage field activities, documentation, and follow-ups while delivering high-quality customer service. This is a travel-heavy, technically engaging role ideal for someone who thrives in dynamic field environments and enjoys solving real-world engineering challenges.
• Accountabilities Provide factory-authorized field services including start-up, commissioning, preventive maintenance, diagnostics, break/fix support, and BMS interface integration. Deliver technical phone support when not actively assigned to field service work. Coordinate service activities with Field Service Coordinators and review technical documentation prior to site visits. Accurately document all service activities, submit reports promptly, and provide customer follow-up documentation after site visits. Identify and report quality, installation, or performance issues that may affect warranty or system operation. Maintain service vehicle inventory, tools, and parts to ensure readiness for field assignments. Support cost control by minimizing service and warranty-related expenses. Participate in product training sessions and ongoing technical development. Travel extensively and work overtime or off-hour assignments as required. Requirements High school diploma plus 1–2 years of trade school in HVAC/R or equivalent experience in the HVAC industry. Alternatively, 7+ years of relevant HVAC/R field experience or Journeyman/Master HVAC license. EPA Type II certification for refrigerant handling and reclamation. Valid driver’s license with a clean driving record. OSHA 10 certification (or ability to obtain). Strong ability to read electrical schematics, technical manuals, and service instructions. Solid mechanical and electrical troubleshooting skills, including HVAC/R systems and controls integration. Strong communication skills, both verbal and written, with customer-facing experience. Ability to perform basic mathematical calculations (addition, subtraction, multiplication, division). Physical ability to lift up to 50 lbs, climb ladders, work at heights, and perform physically demanding field tasks. Willingness to travel by air and work in varied environments, including office, manufacturing, and warehouse settings. Benefits Competitive compensation based on experience and qualifications. Comprehensive health, dental, and vision insurance coverage. Paid training and ongoing technical certification opportunities. Travel opportunities across diverse customer sites and projects. Overtime eligibility and compensation for off-hour assignments. Company-provided tools, equipment, and service vehicle support (where applicable). Career growth within a highly technical, specialized field service organization.
• How Jobgether works: We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team. We appreciate your interest and wish you the best! Why Apply Through Jobgether? Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time. #LI-CL1
• We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
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