Finnish Speaking Netflix Customer Experts - Work Remote In Greece
Mercier Consultancy Group • Spain • Greece
Posted: September 30, 2026
Job Description
Finnish Speaking Netflix Customer Experts
About Mercier Consultancy Group
Mercier Consultancy Group is a premier European recruitment and BPO firm, dedicated to connecting top-tier talent with world-class organizations. We pride ourselves on facilitating career-defining opportunities that blend professional growth with exceptional international living experiences.
Job Overview
We are currently sourcing candidates for the Finnish Speaking Netflix Customer Experts position in Greece, representing a global leader in the streaming platforms industry. This role offers the perfect chance to advance your career while enjoying the sun-drenched beauty of Southern Europe, specifically through these sought-after Finnish-speaking jobs.
Key Responsibilities
- Provide world-class customer support to Finnish-speaking subscribers regarding their streaming platforms accounts.
- Troubleshoot technical issues related to video playback, device compatibility, and connectivity.
- Offer personalized content recommendations to enhance the subscriber's experience on the streaming platform.
- Resolve billing queries and manage subscription account settings with high attention to detail.
- Maintain a high level of customer satisfaction by delivering efficient, friendly, and professional communication.
- Document customer interactions accurately within the CRM to improve service quality across the platform.
- Stay updated on the latest streaming technology and service updates to provide expert assistance.
- Native or fluent Finnish (spoken and written).
- Good command of English for internal training and company documentation.
- Valid EU passport (mandatory) to work in Greece.
- Proven passion for entertainment and the streaming platforms industry.
- Strong problem-solving skills and a customer-centric mindset.
- Ability to thrive in a multicultural, dynamic team environment.