Finnish Speaking Support Specialist - Work In Sofia, Bulgaria
Posted November 2, 2026
Job Description
Finnish Speaking Support Specialist
About Mercier Consultancy Group
Mercier Consultancy Group is a premier international recruitment firm dedicated to connecting top-tier talent with world-class organizations. As a leader in European staffing, we specialize in delivering high-impact career opportunities for professionals seeking international growth within the dynamic Customer Support Services sector.
Job Overview
We are currently seeking a motivated professional for our Finnish Speaking Support Specialist position in Bulgaria. This role is a fantastic opportunity to join one of the most sought-after Finnish-speaking jobs in Europe, offering you the chance to excel in the Customer Support Services industry while enjoying a vibrant international lifestyle.
Key Responsibilities
- Provide high-quality technical and functional support to customers via phone, email, and live chat.
- Maintain excellent customer satisfaction standards within the Customer Support Services environment.
- Effectively troubleshoot issues and provide precise solutions in Finnish to our client base.
- Document all interactions accurately within the internal Customer Support Services database.
- Contribute to team goals and maintain high performance metrics to earn your monthly performance bonus.
- Stay updated on product knowledge to ensure accurate information is delivered to all users.
- Collaborate with cross-functional teams to escalate complex issues and ensure timely resolution.
- Native or fluent Finnish (spoken and written).
- Valid EU passport (mandatory).
- Strong proficiency in English to facilitate professional communication within our international office.
- Previous experience in the Customer Support Services sector is highly advantageous.
- Excellent problem-solving skills and a customer-centric mindset.
- Ability to relocate to Sofia for this exciting Finnish Speaking Support Specialist position in Bulgaria.
