Finnish Speaking Transportation Customer Experts - Work Remote In Greece

Finnish Speaking Transportation Customer Experts

About Mercier Consultancy Group

Mercier Consultancy Group is a premier European recruitment and BPO firm, dedicated to connecting top-tier talent with world-class international organizations. We specialize in facilitating seamless career transitions, ensuring that our partners achieve excellence while our candidates thrive in their new professional environments.

Job Overview

We are currently seeking dedicated professionals for the Finnish Speaking Transportation Customer Experts position in Greece. This is an exceptional opportunity to join a global leader in the mobility and logistics industry, providing high-level support while enjoying the vibrant lifestyle that comes with one of the most exciting Finnish-speaking jobs in Europe.

Key Responsibilities

• Act as the primary point of contact for Finnish-speaking clients navigating international transportation services.
• Resolve complex inquiries related to logistics, route planning, and transit schedules with precision.
• Maintain high satisfaction levels by providing empathetic and efficient solutions for all customer transportation issues.
• Collaborate with international operations teams to streamline communication and service delivery.
• Ensure all technical documentation and support logs are accurately updated in the CRM system.
• Proactively monitor transportation updates to provide real-time information to end-users.
• Contribute to the continuous improvement of customer service protocols within the transportation sector.

Finnish Speaking Transportation Customer ExpertsAbout Mercier Consultancy GroupMercier Consultancy Group is a premier European recruitment and BPO firm, dedicated to connecting top-tier talent with world-class international organizations. We specialize...

• Native or fluent Finnish (spoken and written) is mandatory for this role.
• Valid EU passport (mandatory) to facilitate employment within the EU.
• Exceptional communication skills and a passion for the customer-centric transportation industry.
• Ability to navigate multiple software platforms simultaneously while maintaining attention to detail.
• A proactive mindset, perfect for those seeking long-term professional growth through Finnish-speaking jobs.
• Previous experience in customer support or the logistics industry is considered a significant advantage.