French speaking customer service agent - work in Sofia, Bulgaria - paid relocati
Patrique Mercier Recruitment By Nellie • Spain • France
Posted: May 1, 2026
Job Description
Patrique Mercier Recruitment FR is pleased to announce an exciting opportunity for a French Speaking Customer Service Agent to join a reputable company in Sofia, Bulgaria. This role offers a fully paid relocation package, making it an excellent chance for French-speaking professionals seeking to grow their career while experiencing life in a vibrant European city.
Responsibilities
- Provide high-quality customer service to French-speaking clients through phone, email, and chat channels.
- Assist customers with product inquiries, orders, returns, and issue resolution.
- Handle customer complaints professionally to ensure satisfaction and retention.
- Accurately document customer interactions and maintain records using CRM software.
- Collaborate with internal teams to escalate issues and improve overall customer experience.
- Participate in training sessions to enhance product knowledge and customer service skills.
- Fluency in French and English, both written and spoken.
- Previous experience in customer service, preferably in a similar industry.
- Excellent communication and interpersonal skills.
- Strong problem-solving skills with a customer-centric approach.
- Proficiency in using CRM systems and Microsoft Office applications.
- Detail-oriented and well-organized.
- Willingness to relocate to Sofia, with relocation costs fully covered.
Additional Content
Patrique Mercier Recruitment FR is pleased to announce an exciting opportunity for a French Speaking Customer Service Agent to join a reputable company in Sofia, Bulgaria. This role offers a fully paid relocation package, making it an excellent chance for French-speaking professionals seeking to grow their career while experiencing life in a vibrant European city.
Responsibilities
- Provide high-quality customer service to French-speaking clients through phone, email, and chat channels.
- Assist customers with product inquiries, orders, returns, and issue resolution.
- Handle customer complaints professionally to ensure satisfaction and retention.
- Accurately document customer interactions and maintain records using CRM software.
- Collaborate with internal teams to escalate issues and improve overall customer experience.
- Participate in training sessions to enhance product knowledge and customer service skills.
- Fluency in French and English, both written and spoken.
- Previous experience in customer service, preferably in a similar industry.
- Excellent communication and interpersonal skills.
- Strong problem-solving skills with a customer-centric approach.
- Proficiency in using CRM systems and Microsoft Office applications.
- Detail-oriented and well-organized.
- Willingness to relocate to Sofia, with relocation costs fully covered.