French Speaking Fitbit Customer Support Specialist - Work In Sofia, Bulgaria
Mercier Consultancy Group • Portugal • Sofia, Sofia City Province, Bulgaria
Posted: July 28, 2026
Job Description
French Speaking Fitbit Customer Support Specialist
About Mercier Consultancy Group
Mercier Consultancy Group is a premier international staffing firm, recognized for bridging the gap between top-tier global talent and industry-leading corporations. As a leader in European BPO and professional recruitment, we specialize in identifying high-impact individuals to drive success for our premium partners.
Job Overview
We are currently sourcing candidates for a prestigious French Speaking Fitbit Customer Support Specialist position in Bulgaria. This role is a unique opportunity to join the rapidly growing Fitness & Wellness industry, providing expert guidance to users of the world’s most renowned health-tracking ecosystem.
Key Responsibilities
- Deliver premium customer assistance to French-speaking users regarding advanced Fitbit wearables and health-tracking software.
- Troubleshoot technical inquiries related to heart rate monitoring, sleep tracking, and GPS integration within the fitness ecosystem.
- Guide customers on how to maximize their wellness goals through data-driven insights provided by the platform.
- Maintain high levels of customer satisfaction by resolving account, hardware, and synchronization issues with precision.
- Document user feedback to assist product development in the ever-evolving Fitness & Wellness landscape.
- Represent the brand with professional empathy, fostering long-term loyalty among the global health community.
- Collaborate with international teams to share best practices for high-performance support standards.
- Native or fluent French (spoken and written).
- Valid EU passport or right to work in Bulgaria (mandatory).
- Strong passion for the Fitness & Wellness industry and familiarity with health-tech products.
- Excellent communication skills with an analytical approach to problem-solving.
- Ability to relocate to Sofia for this on-site opportunity, one of the most exciting French-speaking jobs in Europe.
- Proven capacity to manage multi-channel support inquiries effectively.
Additional Content
French Speaking Fitbit Customer Support Specialist
About Mercier Consultancy Group
Mercier Consultancy Group is a premier international staffing firm, recognized for bridging the gap between top-tier global talent and industry-leading corporations. As a leader in European BPO and professional recruitment, we specialize in identifying high-impact individuals to drive success for our premium partners.
Job Overview
We are currently sourcing candidates for a prestigious French Speaking Fitbit Customer Support Specialist position in Bulgaria. This role is a unique opportunity to join the rapidly growing Fitness & Wellness industry, providing expert guidance to users of the world’s most renowned health-tracking ecosystem.
Key Responsibilities
- Deliver premium customer assistance to French-speaking users regarding advanced Fitbit wearables and health-tracking software.
- Troubleshoot technical inquiries related to heart rate monitoring, sleep tracking, and GPS integration within the fitness ecosystem.
- Guide customers on how to maximize their wellness goals through data-driven insights provided by the platform.
- Maintain high levels of customer satisfaction by resolving account, hardware, and synchronization issues with precision.
- Document user feedback to assist product development in the ever-evolving Fitness & Wellness landscape.
- Represent the brand with professional empathy, fostering long-term loyalty among the global health community.
- Collaborate with international teams to share best practices for high-performance support standards.
- Native or fluent French (spoken and written).
- Valid EU passport or right to work in Bulgaria (mandatory).
- Strong passion for the Fitness & Wellness industry and familiarity with health-tech products.
- Excellent communication skills with an analytical approach to problem-solving.
- Ability to relocate to Sofia for this on-site opportunity, one of the most exciting French-speaking jobs in Europe.
- Proven capacity to manage multi-channel support inquiries effectively.