French Speaking iRobot Support Specialist - Work In Sofia, Bulgaria
Mercier Consultancy Group • Athens, Attica, Greece • Spain
Posted: July 28, 2026
Job Description
French Speaking iRobot Support Specialist
About Mercier Consultancy Group
Mercier Consultancy Group is a premier international recruitment firm, specialized in connecting top-tier talent with world-class organizations across the European BPO and technology sectors. We are proud to be the leading agency facilitating high-caliber French-speaking jobs in Bulgaria, ensuring our candidates find the perfect professional match in an evolving global landscape.
Job Overview
We are currently searching for a dedicated professional for the French Speaking iRobot Support Specialist position in Bulgaria. This role is a unique opportunity to join the thriving consumer electronics industry, providing technical expertise and stellar support to customers who rely on cutting-edge robotics technology to simplify their daily lives.
Key Responsibilities
- Deliver expert technical troubleshooting for a premium range of consumer electronics, specifically focusing on robotics solutions.
- Provide high-quality support via phone, email, and live chat to French-speaking users across Europe.
- Diagnose complex software and hardware issues related to iRobot products to ensure customer satisfaction.
- Document all interactions accurately within the CRM to maintain a seamless user experience.
- Educate customers on the features and maintenance of their devices to enhance their ownership experience.
- Stay up-to-date with the latest developments in the consumer electronics industry to provide relevant product advice.
- Collaborate with international teams to share feedback and improve support protocols.
- Native or fluent French (spoken and written) is mandatory for this role.
- Valid EU passport or work permit for Bulgaria.
- A genuine passion for consumer electronics and modern technology.
- Excellent communication skills and a customer-centric mindset.
- Strong problem-solving abilities and attention to detail.
- Ability to relocate to Sofia for this exciting French Speaking iRobot Support Specialist position in Bulgaria.
Additional Content
French Speaking iRobot Support Specialist
About Mercier Consultancy Group
Mercier Consultancy Group is a premier international recruitment firm, specialized in connecting top-tier talent with world-class organizations across the European BPO and technology sectors. We are proud to be the leading agency facilitating high-caliber French-speaking jobs in Bulgaria, ensuring our candidates find the perfect professional match in an evolving global landscape.
Job Overview
We are currently searching for a dedicated professional for the French Speaking iRobot Support Specialist position in Bulgaria. This role is a unique opportunity to join the thriving consumer electronics industry, providing technical expertise and stellar support to customers who rely on cutting-edge robotics technology to simplify their daily lives.
Key Responsibilities
- Deliver expert technical troubleshooting for a premium range of consumer electronics, specifically focusing on robotics solutions.
- Provide high-quality support via phone, email, and live chat to French-speaking users across Europe.
- Diagnose complex software and hardware issues related to iRobot products to ensure customer satisfaction.
- Document all interactions accurately within the CRM to maintain a seamless user experience.
- Educate customers on the features and maintenance of their devices to enhance their ownership experience.
- Stay up-to-date with the latest developments in the consumer electronics industry to provide relevant product advice.
- Collaborate with international teams to share feedback and improve support protocols.
- Native or fluent French (spoken and written) is mandatory for this role.
- Valid EU passport or work permit for Bulgaria.
- A genuine passion for consumer electronics and modern technology.
- Excellent communication skills and a customer-centric mindset.
- Strong problem-solving abilities and attention to detail.
- Ability to relocate to Sofia for this exciting French Speaking iRobot Support Specialist position in Bulgaria.