French Speaking Solutions Consultant - Work In Sofia, Bulgaria
Mercier Consultancy Group • Italy • Germany
Posted: July 28, 2026
Job Description
French Speaking Solutions Consultant
About Mercier Consultancy Group
Mercier Consultancy Group is a premier international recruitment and BPO advisory firm dedicated to connecting top-tier talent with world-class organizations. We specialize in sourcing elite professionals for high-impact roles, bridging the gap between ambitious candidates and the most reputable firms currently offering jobs in Bulgaria.
Job Overview
We are seeking an articulate and results-driven individual for a French Speaking Solutions Consultant position in Bulgaria. This role is a cornerstone of our client’s Customer Support Services division, where you will act as a vital point of contact, ensuring premium service delivery for French-speaking clients while advancing your career within the growing market for French-speaking jobs.
Key Responsibilities
- Deliver exceptional omnichannel customer support to French-speaking clients within the Customer Support Services sector.
- Analyze complex user issues and provide tailored solutions to ensure high customer satisfaction and brand loyalty.
- Maintain accurate records of customer interactions within the CRM system to improve service efficiency.
- Collaborate with international teams to optimize communication strategies for French-speaking markets.
- Meet and exceed performance targets and quality KPIs inherent to this French Speaking Solutions Consultant position in Bulgaria.
- Continuously develop product knowledge to serve as an expert advisor to our diverse client base.
- Participate in ongoing training sessions to stay at the forefront of Customer Support Services industry trends.
- Native or fluent French (spoken and written) is mandatory for this role.
- Valid EU passport (mandatory).
- Excellent communication skills with a focus on empathy and solution-oriented problem solving.
- Professional proficiency in English to collaborate within our international team structure.
- Previous experience in Customer Support Services or a client-facing environment is considered a distinct advantage.
- A proactive attitude and willingness to relocate for this exciting opportunity among the best jobs in Bulgaria.
Additional Content
French Speaking Solutions Consultant
About Mercier Consultancy Group
Mercier Consultancy Group is a premier international recruitment and BPO advisory firm dedicated to connecting top-tier talent with world-class organizations. We specialize in sourcing elite professionals for high-impact roles, bridging the gap between ambitious candidates and the most reputable firms currently offering jobs in Bulgaria.
Job Overview
We are seeking an articulate and results-driven individual for a French Speaking Solutions Consultant position in Bulgaria. This role is a cornerstone of our client’s Customer Support Services division, where you will act as a vital point of contact, ensuring premium service delivery for French-speaking clients while advancing your career within the growing market for French-speaking jobs.
Key Responsibilities
- Deliver exceptional omnichannel customer support to French-speaking clients within the Customer Support Services sector.
- Analyze complex user issues and provide tailored solutions to ensure high customer satisfaction and brand loyalty.
- Maintain accurate records of customer interactions within the CRM system to improve service efficiency.
- Collaborate with international teams to optimize communication strategies for French-speaking markets.
- Meet and exceed performance targets and quality KPIs inherent to this French Speaking Solutions Consultant position in Bulgaria.
- Continuously develop product knowledge to serve as an expert advisor to our diverse client base.
- Participate in ongoing training sessions to stay at the forefront of Customer Support Services industry trends.
- Native or fluent French (spoken and written) is mandatory for this role.
- Valid EU passport (mandatory).
- Excellent communication skills with a focus on empathy and solution-oriented problem solving.
- Professional proficiency in English to collaborate within our international team structure.
- Previous experience in Customer Support Services or a client-facing environment is considered a distinct advantage.
- A proactive attitude and willingness to relocate for this exciting opportunity among the best jobs in Bulgaria.