German Customer Consultant - Automotive Industry - Work In Greece
Mercier Consultancy Group • Hanover, Lower Saxony, Germany • Germany
Posted: April 29, 2026
Job Description
Mercier Consultancy MD is seeking a skilled German Customer Consultant to join our team in Greece, specializing in the automotive industry. This role involves providing excellent support to German-speaking customers with inquiries related to automotive products and services. If you have a passion for automobiles and enjoy delivering outstanding customer service, this is a great opportunity for you.
Key Responsibilities
- Provide high-quality customer support to German-speaking clients via phone, email, and chat.
- Assist customers with questions regarding automotive products, services, and technical issues.
- Efficiently resolve customer concerns while ensuring satisfaction and building strong relationships.
- Document customer interactions and feedback to help improve service standards.
- Collaborate with internal departments to ensure timely and effective resolution of issues.
- Stay informed on the latest automotive industry trends and product developments to offer knowledgeable assistance.
- Fluency in German (written and spoken) is required; proficiency in English is an advantage.
- Experience in customer service within the automotive industry is preferred.
- Excellent communication and interpersonal skills with a customer-centric focus.
- Strong problem-solving abilities and capability to address technical inquiries.
- Familiarity with CRM systems and customer support tools is a plus.
- Ability to work effectively in a team and independently in a work environment based in Greece.
- Passion for the automotive sector and a commitment to providing exceptional customer service.
Additional Content
Mercier Consultancy MD is seeking a skilled German Customer Consultant to join our team in Greece, specializing in the automotive industry. This role involves providing excellent support to German-speaking customers with inquiries related to automotive products and services. If you have a passion for automobiles and enjoy delivering outstanding customer service, this is a great opportunity for you.
Key Responsibilities
- Provide high-quality customer support to German-speaking clients via phone, email, and chat.
- Assist customers with questions regarding automotive products, services, and technical issues.
- Efficiently resolve customer concerns while ensuring satisfaction and building strong relationships.
- Document customer interactions and feedback to help improve service standards.
- Collaborate with internal departments to ensure timely and effective resolution of issues.
- Stay informed on the latest automotive industry trends and product developments to offer knowledgeable assistance.
- Fluency in German (written and spoken) is required; proficiency in English is an advantage.
- Experience in customer service within the automotive industry is preferred.
- Excellent communication and interpersonal skills with a customer-centric focus.
- Strong problem-solving abilities and capability to address technical inquiries.
- Familiarity with CRM systems and customer support tools is a plus.
- Ability to work effectively in a team and independently in a work environment based in Greece.
- Passion for the automotive sector and a commitment to providing exceptional customer service.