German Speaking Customer Agent for AI & Technology - Work Remote In Greece
Mercier Consultancy Group • Portugal • Germany
Posted: August 11, 2026
Job Description
German Speaking Customer Service Agent for AI & Technology
About Mercier Consultancy Group
Mercier Consultancy Group is a premier international staffing firm specializing in connecting top-tier talent with industry-leading organizations across Europe. We pride ourselves on our bespoke recruitment solutions, consistently setting the gold standard for candidates seeking prestigious German-speaking jobs in global markets.
Job Overview
We are currently looking for a talented professional to join our team in the Information Technology (IT) sector. This German Speaking Customer Service Agent for AI & Technology position in Greece offers a unique opportunity to shape the future of user engagement within the rapidly evolving landscape of artificial intelligence.
Key Responsibilities
- Provide expert support to German-speaking users navigating complex AI and software platforms.
- Troubleshoot technical inquiries related to advanced IT software and cloud-based applications.
- Maintain a deep understanding of evolving AI technologies to provide accurate and efficient resolutions.
- Document technical feedback and user experience insights to assist in continuous product improvement.
- Collaborate with cross-functional IT teams to escalate and resolve complex technical infrastructure issues.
- Ensure high levels of customer satisfaction while adhering to professional quality standards in the IT industry.
- Participate in ongoing technical training sessions to remain at the forefront of the AI and software industry.
- Native or fluent German (spoken and written).
- Valid EU passport (mandatory).
- Strong interest or experience in the Information Technology (IT) industry and AI software.
- Excellent communication skills with a customer-centric mindset.
- Ability to work remotely from within Greece.
- Proficiency in English is considered a significant advantage.
Additional Content
German Speaking Customer Service Agent for AI & Technology
About Mercier Consultancy Group
Mercier Consultancy Group is a premier international staffing firm specializing in connecting top-tier talent with industry-leading organizations across Europe. We pride ourselves on our bespoke recruitment solutions, consistently setting the gold standard for candidates seeking prestigious German-speaking jobs in global markets.
Job Overview
We are currently looking for a talented professional to join our team in the Information Technology (IT) sector. This German Speaking Customer Service Agent for AI & Technology position in Greece offers a unique opportunity to shape the future of user engagement within the rapidly evolving landscape of artificial intelligence.
Key Responsibilities
- Provide expert support to German-speaking users navigating complex AI and software platforms.
- Troubleshoot technical inquiries related to advanced IT software and cloud-based applications.
- Maintain a deep understanding of evolving AI technologies to provide accurate and efficient resolutions.
- Document technical feedback and user experience insights to assist in continuous product improvement.
- Collaborate with cross-functional IT teams to escalate and resolve complex technical infrastructure issues.
- Ensure high levels of customer satisfaction while adhering to professional quality standards in the IT industry.
- Participate in ongoing technical training sessions to remain at the forefront of the AI and software industry.
- Native or fluent German (spoken and written).
- Valid EU passport (mandatory).
- Strong interest or experience in the Information Technology (IT) industry and AI software.
- Excellent communication skills with a customer-centric mindset.
- Ability to work remotely from within Greece.
- Proficiency in English is considered a significant advantage.