German Speaking Customer Service for Mobility Services - Work Remote In Greece
Mercier Consultancy Group • Berlin, Berlin, Germany • Sofia, Sofia City Province, Bulgaria
Posted: August 11, 2026
Job Description
German Speaking Customer Service Agent for Mobility Services
About Mercier Consultancy Group
Mercier Consultancy Group is a premier international recruitment and BPO firm, dedicated to connecting top-tier talent with world-class organizations across Europe. We take pride in our bespoke approach to career development, ensuring that every candidate finds a position that aligns with their professional aspirations and lifestyle goals.
Job Overview
We are currently seeking a motivated professional for a German Speaking Customer Service Agent for Mobility Services position in Greece. This is an exceptional opportunity to join a fast-paced mobility sector, helping customers navigate the evolving landscape of modern transportation while enjoying the vibrant lifestyle that only jobs in Greece can offer.
Key Responsibilities
- Provide world-class support to German-speaking customers regarding their mobility and transportation needs.
- Resolve inquiries related to booking platforms, vehicle reservations, and mobility service subscriptions.
- Assist clients with real-time navigation issues and account management within the mobility ecosystem.
- Act as a brand ambassador for our mobility clients, ensuring high levels of customer satisfaction and retention.
- Troubleshoot technical issues with user applications to ensure a seamless mobility experience.
- Maintain accurate records of customer interactions within our CRM systems.
- Collaborate with international teams to refine service processes for the mobility industry.
- Native or fluent German (spoken and written) is mandatory for this role.
- Valid EU passport (mandatory).
- Strong communication skills and a passion for customer excellence in the mobility sector.
- Ability to thrive in a remote work environment while remaining connected to a supportive team.
- Tech-savvy mindset with the ability to learn new software platforms quickly.
- Previous experience in mobility services or a similar customer-facing role is considered a plus.
Additional Content
German Speaking Customer Service Agent for Mobility Services
About Mercier Consultancy Group
Mercier Consultancy Group is a premier international recruitment and BPO firm, dedicated to connecting top-tier talent with world-class organizations across Europe. We take pride in our bespoke approach to career development, ensuring that every candidate finds a position that aligns with their professional aspirations and lifestyle goals.
Job Overview
We are currently seeking a motivated professional for a German Speaking Customer Service Agent for Mobility Services position in Greece. This is an exceptional opportunity to join a fast-paced mobility sector, helping customers navigate the evolving landscape of modern transportation while enjoying the vibrant lifestyle that only jobs in Greece can offer.
Key Responsibilities
- Provide world-class support to German-speaking customers regarding their mobility and transportation needs.
- Resolve inquiries related to booking platforms, vehicle reservations, and mobility service subscriptions.
- Assist clients with real-time navigation issues and account management within the mobility ecosystem.
- Act as a brand ambassador for our mobility clients, ensuring high levels of customer satisfaction and retention.
- Troubleshoot technical issues with user applications to ensure a seamless mobility experience.
- Maintain accurate records of customer interactions within our CRM systems.
- Collaborate with international teams to refine service processes for the mobility industry.
- Native or fluent German (spoken and written) is mandatory for this role.
- Valid EU passport (mandatory).
- Strong communication skills and a passion for customer excellence in the mobility sector.
- Ability to thrive in a remote work environment while remaining connected to a supportive team.
- Tech-savvy mindset with the ability to learn new software platforms quickly.
- Previous experience in mobility services or a similar customer-facing role is considered a plus.