German Speaking Fitbit Products Support Specialist - Work In Sofia, Bulgaria
Mercier Consultancy Group • Lisbon, Lisbon, Portugal • Switzerland
Posted: September 25, 2026
Job Description
German Speaking Fitbit Products Support Specialist
About Mercier Consultancy Group
Mercier Consultancy Group is a premier international recruitment and BPO firm, dedicated to connecting top-tier talent with industry-leading global brands. We take pride in facilitating career-defining opportunities within the European market, ensuring our candidates find the perfect fit for their professional ambitions.
Job Overview
We are thrilled to offer an exceptional opportunity for a German Speaking Fitbit Products Support Specialist position in Bulgaria. This role is perfect for a fitness enthusiast eager to provide high-quality support within the dynamic Fitness & Wellness sector while enjoying a life-changing move to one of Europe's most vibrant capitals.
Key Responsibilities
- Provide world-class customer support to users of Fitbit wearable technology, ensuring a seamless experience in the Fitness & Wellness industry.
- Assist customers with product setup, synchronization issues, and general troubleshooting of activity trackers.
- Champion the brand by promoting health-conscious habits and providing expert advice on wellness-related product features.
- Document and resolve customer inquiries with high precision, maintaining our reputation for excellence in German-speaking jobs.
- Stay updated on the latest advancements in wearable fitness tech to provide informed guidance to our user base.
- Collaborate with international teams to refine service protocols and elevate the overall user experience.
- Contribute to the success of this German Speaking Fitbit Products Support Specialist position in Bulgaria by consistently meeting performance metrics.
- Native or fluent German (spoken and written) is mandatory for this role.
- Valid EU passport (mandatory).
- A genuine passion for the Fitness & Wellness industry and an active, healthy lifestyle.
- Exceptional communication skills and a customer-centric mindset.
- Previous experience in technical support or customer service is a distinct advantage.
- Eagerness to relocate to Sofia for one of the most exciting jobs in Bulgaria.