German Speaking Video Streaming Customer Experts - Work Remote In Greece
Mercier Consultancy Group • Portugal • Spain
Posted: August 31, 2026
Job Description
About Mercier Consultancy Group
Mercier Consultancy Group is a premier European recruitment and BPO firm, dedicated to connecting top-tier talent with industry-leading global brands. We take pride in facilitating life-changing international career opportunities, ensuring our candidates excel in their professional journey while enjoying a superior quality of life abroad.
Job Overview
We are currently scouting for exceptional individuals to join our team as German Speaking Video Streaming Customer Experts. This is a unique opportunity to provide premium support for a global leader in the streaming platforms industry, combining your language proficiency with a passion for digital entertainment in a role that redefines career mobility through our exclusive jobs in Greece.
Key Responsibilities
- Provide world-class customer support to users of a top-tier streaming platform via phone, chat, and email.
- Troubleshoot technical playback issues, account settings, and subscription queries related to the streaming interface.
- Ensure high levels of customer satisfaction by delivering personalized and efficient solutions to German-speaking subscribers.
- Maintain comprehensive knowledge of the latest streaming content, platform features, and technical updates.
- Collaborate with international teams to optimize support processes within the competitive streaming industry.
- Represent a global brand with professionalism, empathy, and a solutions-oriented mindset.
- Document customer interactions accurately within the CRM to support ongoing platform improvements.
- Native or fluent Dutch (spoken and written) for internal collaboration and reporting.
- Full professional proficiency in German to serve our client’s primary market.
- Valid EU passport (mandatory for employment in this role).
- Exceptional passion for technology and the streaming platforms industry.
- Previous experience in customer service or a digital-first support environment.
- Strong communication skills and the ability to work effectively in a remote-friendly environment based in Greece.
Additional Content
About Mercier Consultancy Group
Mercier Consultancy Group is a premier European recruitment and BPO firm, dedicated to connecting top-tier talent with industry-leading global brands. We take pride in facilitating life-changing international career opportunities, ensuring our candidates excel in their professional journey while enjoying a superior quality of life abroad.
Job Overview
We are currently scouting for exceptional individuals to join our team as German Speaking Video Streaming Customer Experts. This is a unique opportunity to provide premium support for a global leader in the streaming platforms industry, combining your language proficiency with a passion for digital entertainment in a role that redefines career mobility through our exclusive jobs in Greece.
Key Responsibilities
- Provide world-class customer support to users of a top-tier streaming platform via phone, chat, and email.
- Troubleshoot technical playback issues, account settings, and subscription queries related to the streaming interface.
- Ensure high levels of customer satisfaction by delivering personalized and efficient solutions to German-speaking subscribers.
- Maintain comprehensive knowledge of the latest streaming content, platform features, and technical updates.
- Collaborate with international teams to optimize support processes within the competitive streaming industry.
- Represent a global brand with professionalism, empathy, and a solutions-oriented mindset.
- Document customer interactions accurately within the CRM to support ongoing platform improvements.
- Native or fluent Dutch (spoken and written) for internal collaboration and reporting.
- Full professional proficiency in German to serve our client’s primary market.
- Valid EU passport (mandatory for employment in this role).
- Exceptional passion for technology and the streaming platforms industry.
- Previous experience in customer service or a digital-first support environment.
- Strong communication skills and the ability to work effectively in a remote-friendly environment based in Greece.