Hungarian Speaking Travel Support Advisor - Work In Sofia, Bulgaria

Hungarian Speaking Travel Support Advisor

About Mercier Consultancy Group

Mercier Consultancy Group is a premier international recruitment and BPO firm, dedicated to connecting top-tier talent with world-class career opportunities across Europe. We pride ourselves on our bespoke approach to talent acquisition, ensuring that every candidate finds a role that elevates their professional trajectory while providing our partners with exceptional human capital solutions.

Job Overview

We are currently seeking a motivated professional for a Hungarian Speaking Travel Support Advisor position in Bulgaria. This role is a fantastic opportunity for individuals looking to advance their career within the global travel industry while enjoying the vibrant lifestyle found in one of Eastern Europe’s fastest-growing business hubs.

Key Responsibilities

• Provide high-level travel support and consultation to Hungarian-speaking clients across various communication channels.
• Manage travel bookings, itinerary modifications, and cancellations with precision and a customer-centric focus.
• Act as a primary point of contact for traveler inquiries, ensuring a seamless experience from departure to arrival.
• Resolve complex travel-related issues, demonstrating expert problem-solving skills to maintain industry standards.
• Collaborate with global travel partners to provide real-time updates and expert advice on destinations and policies.
• Maintain meticulous documentation of all travel-related requests and account interactions within our internal database.
• Consistently achieve and exceed performance KPIs to qualify for the rewarding monthly performance bonus program.

Hungarian Speaking Travel Support AdvisorAbout Mercier Consultancy GroupMercier Consultancy Group is a premier international recruitment and BPO firm, dedicated to connecting top-tier talent with world-class career opportunities across Europe. We pride...

• Native or fluent Hungarian (spoken and written) skills are mandatory for this role.
• Professional proficiency in English to collaborate within our international team environment.
• Previous experience in the travel industry, tourism, or customer support is highly valued.
• A valid EU passport or the legal right to work within the European Union.
• Strong passion for travel and a commitment to delivering excellence in service.
• Ability to relocate to Sofia for this on-site Hungarian Speaking Travel Support Advisor position in Bulgaria.