Inbound Sales Development Representative

What You’ll Do

Our Inbound Sales Development Representatives (Inside Sales Representative) will partner with our Channel Partners and Marketing teams to implement sales and pipeline-building strategies. This role plays an integral part in driving the growth of our customer base and revenue through handling already qualified leads.

The Inbound SDR is responsible for the intake and maintenance of inbound leads via phone, email, and online chat to schedule appointments for the Account Executive team. During these interactions you gather and share relevant, high-level information that sets Tekmetric up for success. 

You will be responsible for:

• Serving as the liaison for potential customers as they interact with different sales roles on their buying journey (i.e. booking demos, demo reminders, follow-ups after demo, etc…)
• Building out and refining information about leads in a CRM, to assist in lead qualification
• Providing useful details to the sales team so they can deliver a tailored demo experience.
• Collaborating and keeping active lines of communication with other sales team roles that play a part in the customer journey.
• Ensuring all potential customers receive exceptional service from start to finish

This is an exciting entry level and rewarding role for anyone that wants to develop or even kick-start their career in sales! There are many opportunities for career development and progression – with successful Inbound SDRs becoming outbound SDRs, Senior SDRs, and ultimately Account Executives.

What You’ll Bring

• Foundational sales experience required, with a strong preference for SaaS background
• Experience with following defined processes using CRM (HubSpot and Salesforce, a plus)
• Innate interest in startups, sales, and technology, with a strong desire to be a top performer
• Strong interpersonal skills and friendly professional demeanor on the phone
• Strong organizational and time management skills
• An honest and genuine approach to helping potential customers
• Strong desire to grow personally and professionally in Sales
• Strong communication skills.
• Candidates must be located in the Eastern or Central Time Zone