Italian Customer Care for Delivery Logistics | Paid Relocation to Athens, Greece
Mercier Consultancy Group • Lisbon, Lisbon, Portugal • Turin, Metropolitan City of Turin, Italy
Posted: July 5, 2026
Job Description
Are you an Italian speaker ready to start your career abroad? At Mercier Consultancy, we are looking for a driven and customer-focused Italian-speaking Logistics Customer Support Specialist to join a leading international logistics provider in Greece.
In this customer-facing role, you'll be the primary point of contact for clients, assisting with shipment inquiries, coordinating deliveries, resolving logistics-related issues, and ensuring a seamless customer experience. Your communication skills and problem-solving mindset will play a key role in building strong customer relationships and delivering exceptional service.
If you’re ambitious and eager to jumpstart your career abroad in a rich and vibrant cultural setting, we’ve got you covered with a fully paid relocation package, enabling you to relocate to Greece stress-free.
Key Responsibilities
- Handle customer inquiries for Italian speaking customers.
- Resolve complaints professionally to maintain high customer satisfaction.
- Accurately document all customer interactions in the CRM system.
- Collaborate with internal teams to improve product support and customer service processes.
- Native-level fluency in Italian (both written and spoken) is essential.
- A minimum English proficiency of B2 is required.
- Strong communication and problem-solving skills.
- Comfortable using computers and willing to learn new software tools.
- Ability to work in a team-oriented environment.
- Willingness to relocate and live in Greece.
Additional Content
Are you an Italian speaker ready to start your career abroad? At Mercier Consultancy, we are looking for a driven and customer-focused Italian-speaking Logistics Customer Support Specialist to join a leading international logistics provider in Greece.
In this customer-facing role, you'll be the primary point of contact for clients, assisting with shipment inquiries, coordinating deliveries, resolving logistics-related issues, and ensuring a seamless customer experience. Your communication skills and problem-solving mindset will play a key role in building strong customer relationships and delivering exceptional service.
If you’re ambitious and eager to jumpstart your career abroad in a rich and vibrant cultural setting, we’ve got you covered with a fully paid relocation package, enabling you to relocate to Greece stress-free.
Key Responsibilities
- Handle customer inquiries for Italian speaking customers.
- Resolve complaints professionally to maintain high customer satisfaction.
- Accurately document all customer interactions in the CRM system.
- Collaborate with internal teams to improve product support and customer service processes.
- Native-level fluency in Italian (both written and spoken) is essential.
- A minimum English proficiency of B2 is required.
- Strong communication and problem-solving skills.
- Comfortable using computers and willing to learn new software tools.
- Ability to work in a team-oriented environment.
- Willingness to relocate and live in Greece.