Italian Speaking B2B Solutions Consultant - Work In Sofia, Bulgaria

Italian Speaking B2B Solutions Consultant

About Mercier Consultancy Group

Mercier Consultancy Group is a premier international recruitment firm, specializing in connecting top-tier talent with world-leading organizations across the European landscape. We pride ourselves on our deep industry expertise within the Customer Support Services sector, ensuring our candidates find long-term career growth in the most dynamic markets, including high-demand jobs in Bulgaria.

Job Overview

We are currently seeking a talented individual for the Italian Speaking B2B Solutions Consultant position in Bulgaria, based in the vibrant capital of Sofia. This role is perfect for a professional looking to excel in the Customer Support Services industry, offering a sophisticated environment where Italian-speaking jobs are highly valued and rewarded.

Key Responsibilities

• Act as a primary point of contact for B2B clients, delivering premium support and tailored service solutions.
• Maintain professional relationships with stakeholders to ensure high levels of client satisfaction within the Customer Support Services sector.
• Resolve complex inquiries through expert communication, leveraging your native or fluent Italian proficiency.
• Analyze client needs to provide effective, value-added business solutions that drive operational success.
• Collaborate with cross-functional teams to streamline support processes and maintain service quality standards.
• Document all client interactions accurately within the CRM to track performance metrics and support business goals.
• Participate in regular team briefings to align on regional KPIs and company objectives.

Italian Speaking B2B Solutions ConsultantAbout Mercier Consultancy GroupMercier Consultancy Group is a premier international recruitment firm, specializing in connecting top-tier talent with world-leading organizations across the European landscape. We...

• Native or fluent Italian (spoken and written) is strictly required for this role.
• Valid EU passport (mandatory).
• Previous experience in the Customer Support Services industry or B2B client management.
• Excellent communication and problem-solving skills, with a passion for delivering premium service.
• Ability to thrive in an on-site office environment in Sofia, Bulgaria.
• Proactive mindset with a desire to build a career through high-performing Italian-speaking jobs.