Latvian Speaking Support Specialist - Work In Sofia, Bulgaria
Mercier Consultancy Group • Athens, Attica, Greece • Spain
Posted: September 25, 2026
Job Description
Latvian Speaking Support Specialist
About Mercier Consultancy Group
Mercier Consultancy Group is a premier international staffing firm, recognized for bridging elite global talent with high-growth corporations across Europe. We specialize in connecting bilingual professionals to career-defining opportunities, consistently maintaining our reputation as a leader in the competitive landscape of Jobs in Bulgaria.
Job Overview
We are currently seeking a motivated professional to join our team in Sofia as a Latvian Speaking Support Specialist. This Latvian Speaking Support Specialist position in Bulgaria offers an exceptional opportunity to advance your career within the fast-paced Customer Support Services industry while enjoying a comprehensive support structure.
Key Responsibilities
- Provide high-level assistance to customers via phone, email, and live chat within the Customer Support Services sector.
- Represent our clients professionally by delivering accurate information and troubleshooting solutions in Latvian.
- Maintain detailed records of customer interactions to ensure quality assurance standards are met.
- Collaborate with international teams to optimize service delivery and enhance the overall customer experience.
- Analyze complex customer queries and provide timely, effective resolutions.
- Participate in ongoing training sessions to stay updated on service protocols and industry best practices.
- Contribute to a positive, efficient, and solution-oriented work environment.
- Native or fluent Latvian (spoken and written).
- Valid EU passport (mandatory).
- Strong command of the English language for corporate communication.
- Passion for excellence in the Customer Support Services industry.
- Excellent communication and problem-solving skills, highly valued in Latvian-speaking jobs.
- Ability to relocate to Sofia for this on-site Latvian Speaking Support Specialist position in Bulgaria.