Legal Administration & Workflow Coordinator - Work from Home/Dayshift

Position Outline

The Legal Administration & Workflow Coordinator provides senior legal administrative and workflow support across the practice. This role ensures matters, communications, systems, and internal coordination are managed efficiently, accurately, and professionally to support smooth day-to-day operations.

Key Responsibilities

• Manage, monitor, and maintain workflows, task lists, and deadlines across the practice using workflow systems such as Monday.com.
• Coordinate calendars, meetings, and key priorities for fee earners to support efficient day-to-day practice operations.
• Open new client files and complete client intake processes accurately and in a timely manner.
• Monitor, triage, and allocate incoming emails and communications to ensure matters, requests, and actions are directed appropriately.
• Draft, format, and prepare straightforward legal and administrative documents using firm templates and established processes.
• Maintain accurate digital and physical filing systems, records, and matter documentation in accordance with practice standards.
• Follow up fee earners and relevant stakeholders on tasks, outstanding actions, and workflow items to assist with matter progression.
• Support the smooth flow of work across the practice by ensuring administrative and workflow tasks are completed accurately and on time.
• Liaise professionally with clients, internal stakeholders, and third parties in relation to administrative and workflow matters.
• Assist with document control, matter coordination, and general legal administration as required.
• Support internal process improvement initiatives to strengthen workflow efficiency, organisation, and administrative consistency.
• Provide light support across marketing-related activities where required, including podcast coordination, speaker scheduling, and follow-up tasks.
• Other position-level duties as they arise.

Position OutlineThe Legal Administration & Workflow Coordinator provides senior legal administrative and workflow support across the practice. This role ensures matters, communications, systems, and internal coordination are managed efficiently...

• Associate’s degree or higher in Legal Studies, Business Administration, or a related field.
• Proven experience in a senior legal administration, legal support, legal operations, or similar position within a legal practice environment.
• Previous experience working in a law firm is required, ideally with exposure to estates and wills matters.
• Minimum of 2 years’ experience in a legal administrative support role is preferred.
• Strong proficiency in Microsoft Office Suite, particularly Word, Excel, Outlook, and document formatting tools.
• Experience using cloud-based legal practice management, workflow, or task management systems such as Actionstep, Monday.com, or similar platforms.
• Strong understanding of legal administrative processes, file opening procedures, matter coordination, and document management practices.
• Ability to prepare, format, review, and manage straightforward legal and administrative documents with a high level of care and accuracy.
• Excellent written and verbal communication skills, with the ability to communicate professionally with clients, colleagues, and external stakeholders.
• Strong organisational and time management skills, with the ability to manage multiple tasks, priorities, and deadlines effectively.
• High attention to detail and the ability to maintain accurate records, files, correspondence, and workflow tracking.
• Ability to handle confidential and sensitive information with discretion and professionalism.
• Proactive and dependable approach, with the ability to work independently and ensure workflow items continue progressing.
• Familiarity with estates and wills terminology, documents, and practice processes will be highly regarded.
• Exposure to light marketing coordination, podcast administration, or speaker scheduling would be advantageous.

Position Outline

The Legal Administration & Workflow Coordinator provides senior legal administrative and workflow support across the practice. This role ensures matters, communications, systems, and internal coordination are managed efficiently, accurately, and professionally to support smooth day-to-day operations.

Key Responsibilities

• Manage, monitor, and maintain workflows, task lists, and deadlines across the practice using workflow systems such as Monday.com.
• Coordinate calendars, meetings, and key priorities for fee earners to support efficient day-to-day practice operations.
• Open new client files and complete client intake processes accurately and in a timely manner.
• Monitor, triage, and allocate incoming emails and communications to ensure matters, requests, and actions are directed appropriately.
• Draft, format, and prepare straightforward legal and administrative documents using firm templates and established processes.
• Maintain accurate digital and physical filing systems, records, and matter documentation in accordance with practice standards.
• Follow up fee earners and relevant stakeholders on tasks, outstanding actions, and workflow items to assist with matter progression.
• Support the smooth flow of work across the practice by ensuring administrative and workflow tasks are completed accurately and on time.
• Liaise professionally with clients, internal stakeholders, and third parties in relation to administrative and workflow matters.
• Assist with document control, matter coordination, and general legal administration as required.
• Support internal process improvement initiatives to strengthen workflow efficiency, organisation, and administrative consistency.
• Provide light support across marketing-related activities where required, including podcast coordination, speaker scheduling, and follow-up tasks.
• Other position-level duties as they arise.

Position OutlineThe Legal Administration & Workflow Coordinator provides senior legal administrative and workflow support across the practice. This role ensures matters, communications, systems, and internal coordination are managed efficiently...

• Associate’s degree or higher in Legal Studies, Business Administration, or a related field.
• Proven experience in a senior legal administration, legal support, legal operations, or similar position within a legal practice environment.
• Previous experience working in a law firm is required, ideally with exposure to estates and wills matters.
• Minimum of 2 years’ experience in a legal administrative support role is preferred.
• Strong proficiency in Microsoft Office Suite, particularly Word, Excel, Outlook, and document formatting tools.
• Experience using cloud-based legal practice management, workflow, or task management systems such as Actionstep, Monday.com, or similar platforms.
• Strong understanding of legal administrative processes, file opening procedures, matter coordination, and document management practices.
• Ability to prepare, format, review, and manage straightforward legal and administrative documents with a high level of care and accuracy.
• Excellent written and verbal communication skills, with the ability to communicate professionally with clients, colleagues, and external stakeholders.
• Strong organisational and time management skills, with the ability to manage multiple tasks, priorities, and deadlines effectively.
• High attention to detail and the ability to maintain accurate records, files, correspondence, and workflow tracking.
• Ability to handle confidential and sensitive information with discretion and professionalism.
• Proactive and dependable approach, with the ability to work independently and ensure workflow items continue progressing.
• Familiarity with estates and wills terminology, documents, and practice processes will be highly regarded.
• Exposure to light marketing coordination, podcast administration, or speaker scheduling would be advantageous.