Logistics & Operations Assistant - Remote, Afternoon Shift (Bilingual)
Valatam • Peru • Argentina
Posted: September 28, 2026
Job Description
About Valatam
Valatam connects bilingual professionals from Latin America with global clients. We're proud to be certified as a Great Place to Work for 2025–2026, proof that great work starts with great people.
About the Role
We're hiring a Logistics & Operations Assistant to support a growing company in the commercial services industry. This is a 100% remote, full-time position ideal for someone who thrives in fast-paced, high-volume environments and can independently manage administrative and operational tasks across departments, including Operations, Billing, and Customer Communication, with strong attention to detail in a fast-paced, self-directed environment.
Schedule: 9:00 AM – 6:00 PM PST.
Key Responsibilities
- Execute and monitor administrative tasks across departments, ensuring all requests are handled within established timelines
- Maintain accurate data entry and update records in CRM and internal systems
- Respond to customer and internal inquiries via email and chat in a professional and timely manner
- Coordinate scheduling, follow-ups, and documentation to keep operations running smoothly
- Ensure customer files, notes, and records remain organized and accessible at all times
- Prepare clear, error-free customer-facing documentation and reports
- Identify potential issues or delays and escalate them to the appropriate coordinator
- Other related tasks as needed
- Fluent in English (C1/C2) and Spanish
- 2–5 years of experience in operations, administrative support, or customer-facing roles
- Comfortable working independently and managing multiple priorities
- Ability to make sound decisions and adapt to evolving or partially documented workflows
- Experience with Asana, Notion, Trello, or similar project management tools is a plus
- Familiarity with CRM, ERP, or order management systems is a plus
- Proficient in Google Workspace and Microsoft Office
- Strong communication and problem-solving skills
- Quiet home office with stable internet (≥10 Mbps download / 2 Mbps upload) and backup connection
- Bachelor's or Associate's degree preferred