Manager, Risk and Controls

Job Description

• Your Opportunity at ARC’TERYX: Arc’teryx is seeking a dynamic and strategic individual to fill our new Manager, Risk and Controls position. In this role you will lead work that identifies, quantifies, strategizes, and executes solutions to mitigate risks to our business. Whether it’s abuse of our policies (internal or external), organizational threats, bypassing of controls or other transactional or brand impacting actions, you will provide the expertise and organizational leadership that navigates us through these events. To be successful in this role you’ll need a deep understanding of global business, from ground level transactional data up to macro economic and societal trends. You’ll leverage your understanding to advise on strategy, update policies and implement new tools and techniques, to mitigate risks in supporting the growth of our business. This role requires a high degree of cross-functional collaboration and partnership, as risks can touch many facets of our business. As such, relationship building and strategy enrollment are key strengths, whether it’s with Business Partners at our Vancouver HQ, NAM, or International Partners in EMEA and APAC markets, you’ll have the opportunity to work with them all. This role is primarily based out of our North Vancouver office, and is open to hybrid/remote work arrangements for the right candidate. Candidates must be eligible to work in Canada. Meet Your Future Team: Risk and Controls team is responsible for analysis and monitoring of key risks and risk mitigation strategies, including but not limited to control optimization opportunities, and/or addressing our compliance objectives (e.g., SOX). Our team leads and oversees risk mitigation strategies from assessment to monitoring of risk status, taking into consideration internal and external factors impacting the business.
• If you were the Manager, Risk and Controls, here are some of the core activities you would be doing: Proactively assessing new and emerging risks to our commercial business through strong partnerships with cross-functional business units. Building our Enterprise Risk Management Program from scratch by working with our risk partners in Asset Protection, Legal, Security, etc. to effectively build and implement the governance structure and risk framework for the enterprise, including leading key initiatives and projects from start to finish. Evaluating risks faced by different business units to achieve their business objectives and assess their control strategies and measures in plan to mitigate these risks. Providing value-add recommendations to operational management with respect to policies and procedures, internal controls, and operational best practices. Analyzing internal data, published research, and trade articles concerning global retail trends, parallel importation, and gray market goods. Developing and implementing a risk management framework, leveraging friction, systematic controls, introduction of risk and policy updates, to mitigate business impacts. Leading investigations into events, trends, individuals, syndicates, and other organized groups that present operational risk challenges to our global growth. Planning and executing global risk related strategic projects, process changes, system implementations and policy updates. Regularly briefing Senior Leaders and Business Stakeholders on risk metrics, trends, and program progress. Aligning global cross functional partners on risk vision, strategy, and operational plans. Working with data analytic teams in creating risk focused KPIs and dashboards to measure success and identify areas of opportunity. Owning other tasks and duties required to maintain the mandate of Risk and Controls function
• Are you our next Manager, Risk and Controls? You have 5+ years work experience in a Risk Advisory, Internal Controls, or Risk Management role. You have 5+ years work experience in Retail, with channel exposure to store, omni and ecommerce, systems, programs, and processes. You have strong verbal and written communication skills, have exceptional attention to detail, and can clearly articulate the risk likelihood, impact, and recommended action to all levels of leadership. You have strong working knowledge of risk management and control principles, standards, and methodologies (e.g., COSO, COBIT, NIST, etc.) You demonstrate a high level of business acumen and understanding. You can synthesize a great deal of data and contextual information to produce actionable strategies and results. You have a strong background in auditing, risk advisory, compliance and or investigations. You are a leader with a proven track record of working in a complex environment, engaging stakeholders at the local and regional levels in a matrix. You understand the power of influence and use it effectively in communication. You have excellent interpersonal skills and the ability to work with all levels of stakeholders. You have excellent organization and prioritization skills with the ability to manage multiple, competing priorities. You’re comfortable with SQL, Power BI, Tableau data visualization. You have a solid understanding of communications, change management and training. You are an excellent collaborator, and you work effectively in a team. You seek the best (but sometimes not the easiest) solutions, with an unwavering commitment to do what is right. You are a self-starter who thrives in ambiguity, with demonstrated ability to build programs and processes (0-to-1) and lead cross-functional projects from initiation through delivery.
• Compensation: The salary range for this role is CAD$108,000 - CAD$142,000
• Total Rewards Most new team members join between the start and midpoint of the range, where you can contribute right away while continuing to grow your craft, your collaborations, and your impact at Arc’teryx. This range reflects market alignment and the scope of the role. Individual pay is determined by your skills, experience, and level of responsibility. We’re committed to fair, equitable, and competitive pay, reviewed regularly to ensure internal alignment and market relevance. Transparency is part of how we follow through on our commitments and how we honour the value you bring to our team. In addition to base pay, Arc’teryx supports people through benefits designed to sustain both work and life: Health & wellbeing - Extended health, dental, and vision coverage, including mental health support, fertility benefits, gender-affirming care and a 24/7 Employee Assistance Program (EAP). Financial wellbeing - RRSP matching and eligibility for Arc'teryx Annual Incentive Plan and access to Employee Stock Purchase program (ESPP) where applicable. Time & Flexibility - Paid time off, wellness time, and No Wasted Day program (dedicated paid days to get outside & explore). Family support - Parental leave top-up and a nesting period for new parents. Growth, community & gear - Professional development opportunities, Arc'teryx Academies (outdoor skill-building events), Employee Belonging Councils, and access to employee discounts and Pro Deals (exclusive discounted pricing on gear).  *Eligibility for certain programs may vary by role. Equal Opportunity Arc’teryx is committed to actively creating and fostering a culture of inclusivity where voices are heard, people are seen, and values are respected. We care about the uniqueness of our applicants, employees, and guests, and we do so in a safe space fueled by curiosity and acceptance. Creating an inclusive workplace is connected to our core value Do Right while also having the added benefit of helping make our business better. We believe inclusion helps us to create a healthier, happier workplace, drive creativity and innovation, and reflect the communities where we operate. All applicants, employees, and guests can expect equality of opportunity and fair treatment in alignment with our values. Leave it Better We believe that the mountains transform us, that how we adventure matters, and that there’s always a better way. Join us in creating positive change in ourselves, our communities, and the world. Live it. Get out there - the mountains make us better Disruptive evolution. In pursuit of better. Always. Commit. We set bold objectives and see them through.
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