Medical Virtual Assistant - Insurance Verification Specialist
Global Pacific Support • Philippines
Posted: August 17, 2026
Job Description
About the Role
We are looking for an experienced Medical Virtual Assistant to join our team, with a strong background in insurance verification and healthcare administrative support.
The ideal candidate is detail-oriented, organized, and confident communicating with insurance providers to verify patient eligibility, benefits, coverage, and other insurance-related information.
Key Responsibilities
- Perform insurance eligibility and benefits verification for patients.
- Contact insurance companies to confirm coverage, benefits, deductibles, copays, coinsurance, and authorization requirements.
- Accurately document insurance verification results and patient information.
- Identify and communicate insurance discrepancies or coverage issues.
- Coordinate with healthcare providers and internal teams regarding insurance requirements.
- Maintain accurate and confidential patient records.
- Perform other medical administrative and virtual assistant duties as needed.
Qualifications
- Proven experience as a Medical Virtual Assistant, Medical Administrative Assistant, or similar healthcare support role.
- Hands-on experience in insurance verification is required.
- Strong understanding of health insurance eligibility, benefits, and verification processes.
- Excellent communication and documentation skills.
- Strong attention to detail and ability to work independently.
- Comfortable working with healthcare systems, insurance portals, and electronic medical records.
- Reliable internet connection and a suitable remote-work environment.
Preferred Experience
Experience working with Kaiser and Anthem Insurance is a strong advantage and will be highly considered.
Additional Content
About the Role
We are looking for an experienced Medical Virtual Assistant to join our team, with a strong background in insurance verification and healthcare administrative support.
The ideal candidate is detail-oriented, organized, and confident communicating with insurance providers to verify patient eligibility, benefits, coverage, and other insurance-related information.
Key Responsibilities
- Perform insurance eligibility and benefits verification for patients.
- Contact insurance companies to confirm coverage, benefits, deductibles, copays, coinsurance, and authorization requirements.
- Accurately document insurance verification results and patient information.
- Identify and communicate insurance discrepancies or coverage issues.
- Coordinate with healthcare providers and internal teams regarding insurance requirements.
- Maintain accurate and confidential patient records.
- Perform other medical administrative and virtual assistant duties as needed.
Qualifications
- Proven experience as a Medical Virtual Assistant, Medical Administrative Assistant, or similar healthcare support role.
- Hands-on experience in insurance verification is required.
- Strong understanding of health insurance eligibility, benefits, and verification processes.
- Excellent communication and documentation skills.
- Strong attention to detail and ability to work independently.
- Comfortable working with healthcare systems, insurance portals, and electronic medical records.
- Reliable internet connection and a suitable remote-work environment.
Preferred Experience
Experience working with Kaiser and Anthem Insurance is a strong advantage and will be highly considered.