Norwegian Speaking Fitbit Products Support Specialist - Work In Sofia, Bulgaria

Norwegian Speaking Fitbit Products Support Specialist

About Mercier Consultancy Group

Mercier Consultancy Group is a premier international recruitment and business process outsourcing firm, dedicated to connecting top-tier talent with world-class organizations. We pride ourselves on our boutique approach, ensuring every candidate finds a role that elevates their career while contributing to the excellence of our global partners.

Job Overview

We are currently looking for a motivated professional to join our team in Sofia for the Norwegian Speaking Fitbit Products Support Specialist position in Bulgaria. This role is a unique opportunity to combine your passion for the Fitness & Wellness industry with your linguistic expertise, providing high-level support for innovative wearable technology products.

Key Responsibilities

• Provide expert, high-quality technical support for users of Fitbit products in the Norwegian language.
• Assist customers with troubleshooting and optimizing their fitness tracking devices and wellness applications.
• Promote the core values of the Fitness & Wellness industry by educating users on healthy habits and device integration.
• Manage incoming inquiries via phone, email, and live chat with a focus on delivering a premium customer experience.
• Collaborate with cross-functional teams to resolve complex technical issues related to wearable technology.
• Maintain detailed documentation of user interactions and reported issues within our CRM systems.
• Contribute to the success of one of the most sought-after Norwegian-speaking jobs in the region.

Norwegian Speaking Fitbit Products Support SpecialistAbout Mercier Consultancy GroupMercier Consultancy Group is a premier international recruitment and business process outsourcing firm, dedicated to connecting top-tier talent with world-class organiz...

• Native or fluent Norwegian (spoken and written) is mandatory for this role.
• Valid EU passport or right to work in Bulgaria.
• A keen interest in the Fitness & Wellness industry and wearable technology trends.
• Excellent communication skills and a passion for helping others achieve their wellness goals.
• Previous experience in customer service or technical support is considered a strong asset.
• Ability to thrive in an international team environment here in Bulgaria.