Norwegian Speaking Search Engine Customer Expert - Work In Athens, Greece

Norwegian Speaking Search Engine Customer Expert

About Mercier Consultancy Group

Mercier Consultancy Group is a premier international recruitment and human capital firm specializing in connecting top-tier talent with industry-leading organizations across Europe. We pride ourselves on delivering bespoke staffing solutions, facilitating exceptional career opportunities in the Information Technology sector for professionals worldwide.

Job Overview

We are currently seeking a motivated professional to join our client’s global team in Athens for a Norwegian Speaking Search Engine Customer Expert position in Greece. This role sits at the intersection of customer experience and advanced IT services, providing high-quality technical support and search engine optimization guidance for one of the world's most influential technology brands.

Key Responsibilities

• Act as a primary point of contact for users, providing expert technical support within the Information Technology sector.
• Optimize search engine experiences by providing analytical insights and troubleshooting technical queries in Norwegian.
• Maintain high levels of customer satisfaction by delivering precise, professional, and efficient solutions.
• Stay updated on the latest IT trends and search engine product developments to provide informed advice.
• Collaborate with cross-functional technical teams to resolve complex system issues and enhance user performance.
• Ensure all service level agreements (SLAs) are met while adhering to company guidelines and quality standards.
• Contribute to the continuous improvement of knowledge base documentation and internal IT processes.

Norwegian Speaking Search Engine Customer ExpertAbout Mercier Consultancy GroupMercier Consultancy Group is a premier international recruitment and human capital firm specializing in connecting top-tier talent with industry-leading organizations across...

• Native or fluent Norwegian (spoken and written).
• Valid EU passport (mandatory).
• Strong proficiency in English for professional collaboration within our international IT environment.
• Proven interest in technology and an aptitude for navigating complex software interfaces.
• Strong problem-solving skills and the ability to work independently in a fast-paced environment.
• Previous experience in customer service or IT support is considered a distinct advantage.