Operations Manager
Carazo Enterprise SL • Tbilisi, Tbilisi, Georgia • Yerevan, Yerevan, Armenia
Posted: July 3, 2026
Job Description
ABOUT CARAZO GROUP
Carazo Group is an international, multi-entity group built around the premium cigar brand Adrian Magnus. We operate across Europe, Latin America, and the United States — spanning B2B distribution to retailers, B2C e-commerce, field sales in Spain's estanco channel, and bonded-warehouse logistics. We are in a phase of rapid, structured growth and are building a strong leadership layer to scale the group.
THE ROLE
You will own the internal operational engine of the group — procurement and order management, the business-support team, and cross-functional projects — so the CEO can step out of day-to-day operations. This is effectively the CEO's right hand: you take ambiguous goals and return finished results, and you keep the group's back office running cleanly across countries and time zones.
ABOUT CARAZO GROUPCarazo Group is an international, multi-entity group built around the premium cigar brand Adrian Magnus. We operate across Europe, Latin America, and the United States — spanning B2B distribution to retailers, B2C e-commerce, field sa...WHAT YOU WILL OWN
• Procurement & orders — own supplier coordination, purchasing, and end-to-end order processing and fulfillment coordination.
• Team leadership — lead and prioritize the business-support team (business assistants) and procurement staff; own their output, not just their calendar.
• Projects & implementations — run new initiatives end-to-end (planning, execution, follow-through) across the group.
• Process & systems — build and document SOPs, checklists, and workflows; standardize how work gets done.
• Cross-functional coordination — align sales, HR, finance, and logistics to hit deadlines across multiple jurisdictions.
• CEO leverage — act as a filter and force-multiplier for the CEO; escalate only what truly needs the CEO, decide the rest.
• Reporting & tools — track operational KPIs and run the work through project-management tools and spreadsheets, not memory.
WHAT WE ARE LOOKING FOR
• Operations / project management track record — proven experience running operations or projects at a comparable multi-function or multi-country scale.
• Team management — has directly managed a small team (assistants, coordinators, or procurement) and owned results.
• Process builder — can show SOPs, playbooks, or systems you created that others still use.
• Ownership & low-supervision — takes a vague goal and delivers a finished result without hand-holding; strong prioritization and judgment.
• English — fluent written and spoken English is mandatory.
• Education — a university degree (Bachelor's or higher) in business, management, finance, or a related field is required.
• Tools — proficient with project-management software (Asana / ClickUp / Notion / Monday) and strong in Excel / Google Sheets.
• Reliability & accuracy — excellent organization and attention to detail; procurement and orders leave no room for sloppiness.
NICE TO HAVE
• Advanced or distinguished degree — a Master's degree, or a Bachelor's awarded with honours / distinction (a "red diploma"), is valued — it reflects the attention to detail this role demands.
• Process & PM certification — Scrum Master (PSM / CSM), PMP, PRINCE2, or Lean Six Sigma (Green / Black Belt) is a strong plus.
• Russian — you would work directly with a Russian-speaking CEO; Russian is a strong advantage.
• Spanish — useful for supplier and Latin America coordination.
• Industry — experience in distribution, logistics, e-commerce, or FMCG.
Additional Content
ABOUT CARAZO GROUP
Carazo Group is an international, multi-entity group built around the premium cigar brand Adrian Magnus. We operate across Europe, Latin America, and the United States — spanning B2B distribution to retailers, B2C e-commerce, field sales in Spain's estanco channel, and bonded-warehouse logistics. We are in a phase of rapid, structured growth and are building a strong leadership layer to scale the group.
THE ROLE
You will own the internal operational engine of the group — procurement and order management, the business-support team, and cross-functional projects — so the CEO can step out of day-to-day operations. This is effectively the CEO's right hand: you take ambiguous goals and return finished results, and you keep the group's back office running cleanly across countries and time zones.
ABOUT CARAZO GROUPCarazo Group is an international, multi-entity group built around the premium cigar brand Adrian Magnus. We operate across Europe, Latin America, and the United States — spanning B2B distribution to retailers, B2C e-commerce, field sa...WHAT YOU WILL OWN
• Procurement & orders — own supplier coordination, purchasing, and end-to-end order processing and fulfillment coordination.
• Team leadership — lead and prioritize the business-support team (business assistants) and procurement staff; own their output, not just their calendar.
• Projects & implementations — run new initiatives end-to-end (planning, execution, follow-through) across the group.
• Process & systems — build and document SOPs, checklists, and workflows; standardize how work gets done.
• Cross-functional coordination — align sales, HR, finance, and logistics to hit deadlines across multiple jurisdictions.
• CEO leverage — act as a filter and force-multiplier for the CEO; escalate only what truly needs the CEO, decide the rest.
• Reporting & tools — track operational KPIs and run the work through project-management tools and spreadsheets, not memory.
WHAT WE ARE LOOKING FOR
• Operations / project management track record — proven experience running operations or projects at a comparable multi-function or multi-country scale.
• Team management — has directly managed a small team (assistants, coordinators, or procurement) and owned results.
• Process builder — can show SOPs, playbooks, or systems you created that others still use.
• Ownership & low-supervision — takes a vague goal and delivers a finished result without hand-holding; strong prioritization and judgment.
• English — fluent written and spoken English is mandatory.
• Education — a university degree (Bachelor's or higher) in business, management, finance, or a related field is required.
• Tools — proficient with project-management software (Asana / ClickUp / Notion / Monday) and strong in Excel / Google Sheets.
• Reliability & accuracy — excellent organization and attention to detail; procurement and orders leave no room for sloppiness.
NICE TO HAVE
• Advanced or distinguished degree — a Master's degree, or a Bachelor's awarded with honours / distinction (a "red diploma"), is valued — it reflects the attention to detail this role demands.
• Process & PM certification — Scrum Master (PSM / CSM), PMP, PRINCE2, or Lean Six Sigma (Green / Black Belt) is a strong plus.
• Russian — you would work directly with a Russian-speaking CEO; Russian is a strong advantage.
• Spanish — useful for supplier and Latin America coordination.
• Industry — experience in distribution, logistics, e-commerce, or FMCG.