Polish-Speaking Customer Solutions Specialist
transcosmos (TCIS) • Warsaw, Masovian Voivodeship, Poland
Posted: April 28, 2026
Job Description
Are you passionate about helping customers and solving problems? We’re looking for a Customer Solutions Specialist to join our team and support our Polish-speaking customers with technical queries and inquiries. If you are a good communicator, love troubleshooting, and enjoy providing excellent customer service, we would love to hear from you!
What You Will Do:
- Customer Support: Assist customers with inquiries and technical issues, providing clear, accurate, and timely solutions.
- Proactive Communication: Keep customers informed by reaching out to update them on their case status.
- Problem Solving: Troubleshoot issues efficiently and escalate when necessary to ensure customer satisfaction.
- Collaboration: Work with your team to deliver high-quality service and resolve customer concerns.
What We’re Looking For:
- Fluent in Polish: Strong written and spoken Polish, with the ability to communicate effectively in English as well.
- Customer-Centric: A genuine desire to help people and provide excellent service.
- Tech-Savvy: Comfortable using Microsoft Office and CRM platforms (experience is a plus).
- Problem-Solver: Able to stay calm under pressure and think on your feet to resolve issues.
- Organized: You follow up on cases and keep track of details, ensuring nothing gets missed.
Languages: Must be fluent in Polish (both written and spoken) and English B2.
Additional Content
Are you passionate about helping customers and solving problems? We’re looking for a Customer Solutions Specialist to join our team and support our Polish-speaking customers with technical queries and inquiries. If you are a good communicator, love troubleshooting, and enjoy providing excellent customer service, we would love to hear from you!
What You Will Do:
- Customer Support: Assist customers with inquiries and technical issues, providing clear, accurate, and timely solutions.
- Proactive Communication: Keep customers informed by reaching out to update them on their case status.
- Problem Solving: Troubleshoot issues efficiently and escalate when necessary to ensure customer satisfaction.
- Collaboration: Work with your team to deliver high-quality service and resolve customer concerns.
What We’re Looking For:
- Fluent in Polish: Strong written and spoken Polish, with the ability to communicate effectively in English as well.
- Customer-Centric: A genuine desire to help people and provide excellent service.
- Tech-Savvy: Comfortable using Microsoft Office and CRM platforms (experience is a plus).
- Problem-Solver: Able to stay calm under pressure and think on your feet to resolve issues.
- Organized: You follow up on cases and keep track of details, ensuring nothing gets missed.
Languages: Must be fluent in Polish (both written and spoken) and English B2.