Polish Speaking Digital Trust and Safety Specialist - Work In Sofia, Bulgaria
Mercier Consultancy Group • Łódź, Łódź Voivodeship, Poland • Warsaw, Masovian Voivodeship, Poland
Posted: September 25, 2026
Job Description
Polish Speaking Digital Trust and Safety Specialist
About Mercier Consultancy Group
Mercier Consultancy Group is a premier international staffing and BPO firm renowned for connecting top-tier talent with leading global companies. We specialize in providing bespoke recruitment solutions across Europe, ensuring seamless integration and exceptional career opportunities for our candidates.
Job Overview
We are seeking a highly motivated and detail-oriented Polish Speaking Digital Trust and Safety Specialist to join a prominent social media company in Sofia, Bulgaria. This critical role involves safeguarding online communities by moderating content, identifying policy violations, and contributing to a safer digital environment. This is an exceptional opportunity to launch your career in the dynamic social media industry with one of our esteemed clients, offering a unique chance for Polish-speaking professionals to find exciting jobs in Bulgaria.
Key Responsibilities
- Review and analyze user-generated content on social media platforms to ensure adherence to community guidelines and policies.
- Identify and flag policy violations, including but not limited to hate speech, harassment, misinformation, and illegal content.
- Conduct in-depth investigations into escalated cases, gathering evidence and providing comprehensive reports.
- Collaborate with cross-functional teams to develop and refine content moderation strategies.
- Contribute to the continuous improvement of trust and safety processes and tools within the social media environment.
- Provide feedback on emerging trends and potential risks to enhance platform safety.
- Maintain high levels of accuracy and efficiency in content review and decision-making.
- Act as a subject matter expert for Polish language content and cultural nuances within the social media context.
- Native or fluent Polish (spoken and written) is mandatory.
- Valid EU passport is a mandatory requirement.
- Strong understanding of social media platforms and online community dynamics.
- Excellent analytical and problem-solving skills, with a keen eye for detail.
- Ability to work independently and as part of a team in a fast-paced environment.
- High level of ethical judgment and discretion.
- Previous experience in content moderation, trust and safety, or a related field is a plus.