Portuguese Speaking Search Engine Customer Expert - Work Remote In Greece
Mercier Consultancy Group • Berlin, Berlin, Germany • Barcelona, Catalonia, Spain
Posted: October 1, 2026
Job Description
Portuguese Speaking Search Engine Customer Expert
About Mercier Consultancy Group
Mercier Consultancy Group is a premier international recruitment and BPO firm, dedicated to connecting top-tier talent with industry-leading organizations across Europe. We pride ourselves on delivering bespoke staffing solutions, ensuring every professional we place finds a path to excellence within the vibrant landscape of international customer support services.
Job Overview
We are currently scouting for a talented professional to fill the Portuguese Speaking Search Engine Customer Expert position in Greece. This is a unique opportunity to join one of the most prestigious customer support services hubs in the Mediterranean, providing world-class assistance to users globally while enjoying a career-defining experience.
Key Responsibilities
- Provide high-quality support to users, ensuring excellence within the customer support services sector.
- Assist clients with search engine related inquiries, maintaining a high level of accuracy and satisfaction.
- Troubleshoot technical issues while demonstrating deep product knowledge in a professional environment.
- Communicate complex information clearly and empathetically to Portuguese-speaking users.
- Collaborate with international teams to optimize service delivery and operational efficiency.
- Achieve individual and team-based KPIs consistent with industry standards for top-tier support.
- Contribute to the continuous improvement of support documentation and internal service processes.
- Native or fluent Portuguese (spoken and written).
- Valid EU passport (mandatory).
- Proficiency in English for corporate communication.
- Strong problem-solving skills and a passion for technology and search engines.
- Exceptional communication skills, essential for success in customer support services.
- Willingness to relocate to Greece and embrace a new international career challenge.