
Principal Field Operations Engineer - Federal
dragos • United States
Posted: August 19, 2026
Job Description
About the Role:
This role interfaces with the client directly and is responsible for planning, scoping, and implementing the Dragos Platform in customer environments. Be part of a hands-on and onsite team at power plants, substations, manufacturing floors, and refineries (to name a few), while performing installations and assisting our customer partners in monitoring and safeguarding their infrastructure.
Responsibilities:
- Act as a trusted advisor and power-user of the Dragos platform, ensuring customers get maximum value for their ICS/OT security operations
- Partner with client teams to design network architecture, plan sensor placement and support deployment strategies
- Lead deployments both onsite and remotely, ensuring seamless setup and integration
- Troubleshoot and resolve issues, providing break/fix support and working closely with engineering teams when escalation is needed
- Manage upgrades, patches and configuration changes to keep systems running at peak performance
- Collaborate with Dragos Intelligence and Services teams on investigations and special projects
- Create clear, concise technical documentation to support customers and internal teams
Qualifications:
- 4+ years of experience in industrial engineering (e.g., controls engineer) or InfoSec (ideally with ICS/OT cybersecurity exposure)
- Deep knowledge of networking: IP networks, OSI model, Purdue mode and ICS protocols
- Strong Linux skills (command line), with experience in CENTOS, scripting (e.g., Python, Shell) and SIEMs
- Experience with both on-premise and cloud-based enterprise solutions
- Familiarity with Elasticsearch
- Excitement for tackling complex technical problems (sometimes while wearing a hard hat in the field)
- Willingness to travel up to 30%
Compensation:
- Salary: $165,000
- Competitive Equity Package
- Comprehensive Benefits Plan
#LI-BR1 #LI-REMOTE
Additional Content
About the Role:
This role interfaces with the client directly and is responsible for planning, scoping, and implementing the Dragos Platform in customer environments. Be part of a hands-on and onsite team at power plants, substations, manufacturing floors, and refineries (to name a few), while performing installations and assisting our customer partners in monitoring and safeguarding their infrastructure.
Responsibilities:
- Act as a trusted advisor and power-user of the Dragos platform, ensuring customers get maximum value for their ICS/OT security operations
- Partner with client teams to design network architecture, plan sensor placement and support deployment strategies
- Lead deployments both onsite and remotely, ensuring seamless setup and integration
- Troubleshoot and resolve issues, providing break/fix support and working closely with engineering teams when escalation is needed
- Manage upgrades, patches and configuration changes to keep systems running at peak performance
- Collaborate with Dragos Intelligence and Services teams on investigations and special projects
- Create clear, concise technical documentation to support customers and internal teams
Qualifications:
- 4+ years of experience in industrial engineering (e.g., controls engineer) or InfoSec (ideally with ICS/OT cybersecurity exposure)
- Deep knowledge of networking: IP networks, OSI model, Purdue mode and ICS protocols
- Strong Linux skills (command line), with experience in CENTOS, scripting (e.g., Python, Shell) and SIEMs
- Experience with both on-premise and cloud-based enterprise solutions
- Familiarity with Elasticsearch
- Excitement for tackling complex technical problems (sometimes while wearing a hard hat in the field)
- Willingness to travel up to 30%
Compensation:
- Salary: $165,000
- Competitive Equity Package
- Comprehensive Benefits Plan
#LI-BR1 #LI-REMOTE