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Process Documentation Analyst
Kforce • Tampa, FL
No Relocation
Posted: September 18, 2026
Responsibilities
- Conduct interviews and working sessions with business and technical SMEs to gather process information
- Analyze and document current-state business processes, workflows, and operational procedures
- Create detailed process flow diagrams using Microsoft Visio, adhering to established templates, standards, and formatting guidelines
- Validate documented processes with stakeholders and incorporate feedback as needed
- Ensure consistency, accuracy, and completeness of all process documentation
- Collaborate with global stakeholders, primarily located within the United States
- Manage multiple documentation assignments and meet project deadlines in a fast-paced environment
Requirements
- Proven experience documenting business or operational processes
- Experience facilitating interviews, workshops, or discovery sessions with stakeholders and SMEs
- Advanced proficiency with Microsoft Visio
- Strong analytical and organizational skills
- Excellent verbal and written communication abilities
- Strong attention to detail and commitment to documentation quality
- Ability to work independently in a remote environment
- Experience creating process maps, workflow diagrams, SOPs, or operational documentation
- Experience supporting business transformation, process improvement, or operational excellence initiatives
- Familiarity with process documentation methodologies and best practices
- Ability to collaborate across multiple departments and regions