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Program Administrator Lighthouse (Remote)

Kforce • Mountain View, CA


No Relocation

Posted: September 23, 2026

Responsibilities
  • Own the full lifecycle of artifacts: customer profiles, lookbooks, agendas, meeting decks, and program documentation
  • Keep them accurate, current, and easy to find
  • Build and maintain the systems that make this scalable as the program grows
  • Prepare briefing materials for executive-facing meetings and engagements
  • Pull the right context, anticipate what leaders will need to know, and package it so it's usable with zero back-and-forth.
  • Coordinate calendars across customers, executives, and internal stakeholders
  • Handle the complexity of multi-party, multi-timezone scheduling without dropping details
  • Know how to prioritize and push back when conflicts arise
  • Own the customer data and status tracking system
  • Keep records accurate, statuses current, and reporting reliable
  • Flag data quality issues before they become someone else's problem
Requirements
  • Bachelor's degree in Business, Finance, Marketing or releated field
  • PMP certification a bonus
  • 10+ years of experience in a program coordination, executive support, or CRM/operations role inside an enterprise tech company
  • Fluent in CRM tools and comfortable learning new ones quickly
  • Working knowledge of AI tools and how to use them to move faster; experience auditing and cleaning AI-generated content for accuracy and completeness
  • Understands how enterprise organizations actually operate: politics, pace, and the difference between "urgent" and "important"
  • Self-starter who builds process without being asked; doesn't wait for perfect instructions
  • Detail-oriented with strong ownership mentality - able to self-manage weekly task lists, flag blockers proactively, and close loops independently
  • High attention to detail with the speed to match a fast-moving program
  • Comfortable working with executives directly and representing the program well
  • Comfortable communicating with external customers (who are also executives) and representing the program well
  • Strong written and verbal communicator
  • Strong calendar and scheduling management, including coordination across time zones and stakeholder constraints
  • Ability to triage and escalate appropriately and effectively
  • Comfortable running or supporting a recurring reporting/metrics cycle with minimal oversight
  • Familiarity with Google Workspace (Drive, Docs, Sheets), Zoom, Slack, and CRM/data query tools