Logo
Program Administrator Lighthouse (Remote)
Kforce • Mountain View, CA
No Relocation
Posted: September 23, 2026
Responsibilities
- Own the full lifecycle of artifacts: customer profiles, lookbooks, agendas, meeting decks, and program documentation
- Keep them accurate, current, and easy to find
- Build and maintain the systems that make this scalable as the program grows
- Prepare briefing materials for executive-facing meetings and engagements
- Pull the right context, anticipate what leaders will need to know, and package it so it's usable with zero back-and-forth.
- Coordinate calendars across customers, executives, and internal stakeholders
- Handle the complexity of multi-party, multi-timezone scheduling without dropping details
- Know how to prioritize and push back when conflicts arise
- Own the customer data and status tracking system
- Keep records accurate, statuses current, and reporting reliable
- Flag data quality issues before they become someone else's problem
Requirements
- Bachelor's degree in Business, Finance, Marketing or releated field
- PMP certification a bonus
- 10+ years of experience in a program coordination, executive support, or CRM/operations role inside an enterprise tech company
- Fluent in CRM tools and comfortable learning new ones quickly
- Working knowledge of AI tools and how to use them to move faster; experience auditing and cleaning AI-generated content for accuracy and completeness
- Understands how enterprise organizations actually operate: politics, pace, and the difference between "urgent" and "important"
- Self-starter who builds process without being asked; doesn't wait for perfect instructions
- Detail-oriented with strong ownership mentality - able to self-manage weekly task lists, flag blockers proactively, and close loops independently
- High attention to detail with the speed to match a fast-moving program
- Comfortable working with executives directly and representing the program well
- Comfortable communicating with external customers (who are also executives) and representing the program well
- Strong written and verbal communicator
- Strong calendar and scheduling management, including coordination across time zones and stakeholder constraints
- Ability to triage and escalate appropriately and effectively
- Comfortable running or supporting a recurring reporting/metrics cycle with minimal oversight
- Familiarity with Google Workspace (Drive, Docs, Sheets), Zoom, Slack, and CRM/data query tools