Program Manager, Devices & Services

• Amazon Devices & Services is an inventive research and development company that designs and engineers high-profile consumer electronics. Lab126 began in 2004 as a subsidiary of Amazon.com, Inc., originally

Description

• Amazon Devices & Services is an inventive research and development company that designs and engineers high-profile consumer electronics. Lab126 began in 2004 as a subsidiary of Amazon.com, Inc., originally creating the best-selling Kindle family of products. Since then, we have produced devices like Fire tablets, Fire TV, Amazon Echo and Amazon Show. The Amazon Devices group delivers delightfully unique Amazon experiences, giving customers instant access to everything, digital or physical. The ideal candidate is an individual contributor who manages large scale projects from initiation through delivery. Your focus is on projects for an entire group or department, or a major piece of a larger cross-company product or project. You will model and design infrastructure buildout projects with future global rollout and constraints in mind. Key job responsibilities As the Program Manager, you will collaborate with technical and business team members to create products/features or processes. You are the primary escalation point for project team members. You understand the program’s customers and advocate on their behalf, communicating business objectives to team and stakeholders. You will own and track issues to ensure they are documented, addressed, and resolved. You will gather requirements from business owners, write clear and detailed functional specifications, prioritize features, and drive technical scoping. At Amazon, it is always Day 1. We are looking for team members who are passionate about learning and applying new technology every day.

Basic Qualifications

• - 3+ years of program or project management experience - 3+ years of defining and implementing process improvement initiatives using data and metrics experience - Knowledge of Excel (Pivot Tables, VLookUps) at an advanced level and SQL - Experience using data and metrics to determine and drive improvements - Experience working cross functionally with tech and non-tech teams

Preferred Qualifications