Retail Renewals Director

Job Description

• This position is posted by Jobgether on behalf of a partner company. We are currently looking for a Retail Renewals Director in the United States. This role sits at the intersection of retail media strategy, customer success, and commercial growth, focused on driving long-term value across a portfolio of grocery retail partnerships. You will own renewal strategy and execution while also identifying opportunities to expand investment and deepen platform adoption across key accounts. Acting as a trusted advisor to retail partners, you will translate performance data into clear strategic recommendations that align with promotional calendars, merchandising priorities, and business goals. The position requires a strong blend of analytical thinking, relationship management, and consultative selling within the retail media ecosystem. You will collaborate closely with cross-functional teams including sales, analytics, and product to ensure strong campaign performance and customer outcomes. This is a high-impact role where your ability to influence, retain, and grow strategic accounts directly drives revenue and long-term partnership success.
• Accountabilities: Own the end-to-end renewal lifecycle for retail media and Audience Optimizer (AO) solutions across a portfolio of grocery retail partners. Develop and execute strategic account plans focused on retention, revenue growth, and increased platform adoption. Act as a consultative partner to retailers, aligning campaign and media strategies with promotional calendars, merchandising cycles, and business objectives. Lead campaign planning efforts, including audience targeting, budget allocation, channel mix, and performance optimization strategies. Translate performance data and closed-loop measurement insights into actionable recommendations and compelling renewal narratives. Identify opportunities for expansion, including increased investment, seasonal activations, and new use cases to drive incremental revenue. Build and maintain strong relationships with key retail stakeholders, including marketing, merchandising, and executive leadership teams. Lead renewal and commercial discussions, including business case development and negotiation support. Collaborate cross-functionally with account management, analytics, ad operations, and product teams to ensure seamless execution and continuous improvement. Monitor account performance trends, proactively identify risks, and implement mitigation strategies to protect renewals and reduce churn. Maintain accurate forecasting for renewals, expansion opportunities, and overall portfolio growth. Serve as a subject matter expert on retail media strategy, grocery promotional dynamics, and Audience Optimizer capabilities. Requirements: 7+ years of experience in retail media, grocery retail, digital advertising, account management, or customer growth-focused roles. Strong understanding of grocery retail operations, including promotional planning, merchandising cycles, and seasonal campaign dynamics. Experience in consultative, agency-style, or client-facing roles managing long-term strategic relationships. Deep knowledge of retail media ecosystems, including audience targeting, media planning, and performance measurement (onsite and offsite). Proven ability to analyze campaign performance data and translate insights into actionable growth strategies. Experience leading renewal, retention, and expansion conversations, including building business cases and influencing investment decisions. Strong communication, storytelling, and presentation skills, with the ability to simplify complex data into clear narratives. Ability to influence senior and executive stakeholders across multiple retail partners. Experience managing complex, multi-stakeholder accounts in fast-paced, data-driven environments. Proficiency with CRM and forecasting tools such as Salesforce. Bachelor’s degree in Business, Marketing, or a related field, or equivalent experience. Must be authorized to work in the United States without visa sponsorship. Benefits: Competitive annual salary range of $150,000–$155,000, based on experience and qualifications. Opportunity to work in a high-growth retail technology environment shaping the future of retail media. Fully remote work model within the United States. Exposure to innovative AI-driven retail marketing and audience optimization solutions. Opportunity to work closely with leading grocery retailers and major consumer brands. Collaborative, high-performance culture with experienced industry professionals. Chance to directly impact revenue growth, customer retention, and strategic retail partnerships.
• How Jobgether works: We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team. We appreciate your interest and wish you the best! Why Apply Through Jobgether? Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time. #LI-CL1
• We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
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