Romanian Speaking Fitbit Customer Support Specialist - Work In Sofia, Bulgaria
Mercier Consultancy Group • Portugal • Sofia, Sofia City Province, Bulgaria
Posted: September 25, 2026
Job Description
Romanian Speaking Fitbit Customer Support Specialist
About Mercier Consultancy Group
Mercier Consultancy Group is a premier European recruitment and BPO firm dedicated to connecting top-tier talent with industry-leading global brands. We pride ourselves on facilitating career-defining opportunities and are currently expanding our reach by staffing exceptional Romanian-speaking jobs for our world-renowned fitness technology partners.
Job Overview
We are seeking a passionate health enthusiast for a Romanian Speaking Fitbit Customer Support Specialist position in Bulgaria. This unique role within the fitness and wellness industry allows you to empower users on their wellness journeys while enjoying a vibrant expatriate life in the heart of the Balkans.
Key Responsibilities
- Provide high-quality technical and product support to customers using Fitbit devices and the health-tracking platform.
- Promote fitness and wellness goals by guiding users through device synchronization, data tracking, and feature optimization.
- Troubleshoot hardware and software issues to ensure a seamless user experience in the health-tech ecosystem.
- Maintain accurate customer records while ensuring the highest standards of data protection and service excellence.
- Contribute to the ongoing growth of the fitness and wellness industry by gathering user feedback for product innovation.
- Collaborate with international teams to share best practices and enhance support protocols for the Romanian market.
- Native or fluent Romanian (spoken and written) for our Romanian-speaking jobs.
- Proficient level of English to communicate within our international professional environment.
- Valid EU passport (mandatory requirement for relocation).
- A genuine passion for fitness, wellness, and personal health technology.
- Strong problem-solving skills and a customer-centric mindset tailored to the fitness sector.
- Previous experience in customer service or tech support is highly valued for this position in Bulgaria.